Overview
On Site
USD 50.00 - 60.00 per hour
Full Time
Skills
SAP BASIS
Service Delivery
Standard Operating Procedure
Computer Hardware
Onboarding
Network Support
Technical Support
IT Infrastructure
Vendor Relationships
Service Level
JIRA
Confluence
Master Data Management
Mobile Device Management
Research
Management
IT Operations
Professional Development
Taxes
Life Insurance
Partnership
Collaboration
Business Transformation
Law
Job Details
Our customer is seeking an IT manager on a contract to hire basis to manage day to day IT operations, service delivery and performance while being an active participant in user support and new technology initiatives. This role is responsible for maintaining day-to-day IT operations, providing internal technical support, and helping ensure that systems and infrastructure remain secure, reliable, and compliant with industry standards. This role also involves contributing to system improvements, leading IT staff, and supporting the integration of new or upgraded platforms that align with evolving business needs. This opportunity is hybrid requiring 2-3 days on-site in the Baltimore or Washington DC offices.
-Establish and maintain standard operating procedures for configurations, hardware/software upgrades, employee onboarding and off boarding, desktop/network support.
-Manage and assist with application and user support, including troubleshooting and resolving application issues. Ensures reported issues are promptly addressed and resolved.
-Manage organizational security; enforce security policies and best practices to safeguard the company's IT infrastructure and data and regularly assess and enhance security measure to mitigate risks.
-Maintain and oversee relationships with internal and external infrastructure providers to ensure reliability and performance of server environments.
-Manage vendor relationships, ensuring that contracts, service level agreements, and deliverables are met. Evaluate vendor performance and make recommendations as needed to ensure timely and cost-effective services. Oversee MS 365, Atlassian (JIRA and Confluence), Entra/Entra ID, Intune MDM, Other outside vendors.
-Identify issues or weaknesses in existing IT systems and propose effective solutions.
-Research and evaluate new technologies to determine potential benefits and alignment with business objectives.
-Hire, train, and manage IT operations and support staff, fostering continuous professional development.
Pay and Benefits
The pay range for this position is $50.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Arlington,VA.
Application Deadline
This position is anticipated to close on Jul 31, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
-Establish and maintain standard operating procedures for configurations, hardware/software upgrades, employee onboarding and off boarding, desktop/network support.
-Manage and assist with application and user support, including troubleshooting and resolving application issues. Ensures reported issues are promptly addressed and resolved.
-Manage organizational security; enforce security policies and best practices to safeguard the company's IT infrastructure and data and regularly assess and enhance security measure to mitigate risks.
-Maintain and oversee relationships with internal and external infrastructure providers to ensure reliability and performance of server environments.
-Manage vendor relationships, ensuring that contracts, service level agreements, and deliverables are met. Evaluate vendor performance and make recommendations as needed to ensure timely and cost-effective services. Oversee MS 365, Atlassian (JIRA and Confluence), Entra/Entra ID, Intune MDM, Other outside vendors.
-Identify issues or weaknesses in existing IT systems and propose effective solutions.
-Research and evaluate new technologies to determine potential benefits and alignment with business objectives.
-Hire, train, and manage IT operations and support staff, fostering continuous professional development.
Pay and Benefits
The pay range for this position is $50.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Arlington,VA.
Application Deadline
This position is anticipated to close on Jul 31, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.