Product Management Practice Lead

AVA Consulting is seeking a Product Management Practice Lead

Location: Plano, TX

U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Company Background: Our client, a major employer in the area, is looking for a Product Management Practice Lead to be part of its team in its North American operations.

Job Description:

What we're looking for:

• We're looking for an experienced and results-driven Contract Product Management Practice Lead, to help us build a world-class enterprise product practice. This role is a key part of client s Product Management Transformation Team.
• Instead of owning a specific product, you will be responsible for defining the "how " operating model, frameworks, templates, and tooling that will empower product, design, and engineering teams to consistently deliver exceptional customer value and business outcomes.

Responsibilities:

Define the Product Operating Model:

• Design and scale product operating model, including team structure, roles, decision rights, and funding models.
• Architect portfolio structure, defining product domains, product lines, and individual products.
• Establish and standardize product processes for intake, strategy, road mapping, backlog management, quarterly business reviews (QBRs), and investment cycles.
• Define key ceremonies for success, from release readiness reviews to post-release analyses and postmortems.

Build and Govern Tools & Practices:

• Create and maintain a central "practice portal with playbooks, templates, and guidance for all stages of the product lifecycle.
• Standardize key metrics and a shared language for product success (e.g., North Star metrics, OKRs, product health metrics, and ROI).
• Select, implement, and govern our product tool stack, including road mapping, backlog management (e.g., Jira), analytics, experimentation, and documentation (e.g., Confluence).

Elevate Product Culture & Expertise:

• Establish and lead the Product Guild/Community of Practice to foster knowledge sharing and continuous improvement.
• Develop competency models, levelling guides, and training programs to accelerate the professional growth of our product managers.
• Provide coaching and office hours to elevate the skills and capabilities of our teams.

Ensure Product Excellence & Compliance:

• Embed essential governance and controls for privacy, security, and accessibility (e.g., WCAG, SOC 2) directly into our standard templates and "definitions of done. "
• Define and track operating metrics across customer success, business ROI, and product outcomes to drive continuous improvement.

Requirement:

Must Have Skills:

• 8-12+ years in product management, product operations, or portfolio governance, with a proven track record of scaling practices across multiple teams.
• Strategic & Operational Expertise: Direct experience in designing and implementing product operating models, portfolio governance, and OKRs.
• Influence: A history of building high-adoption templates and playbooks in collaboration with product manager, business, engineering teams, and other stakeholders.
• Tooling: Hands-on experience with modern product tools.

Preferred Skills:

• Experience in SaaS or multi-product environments.
• Prior experience leading a Product Operations team or a Product Centre of Excellence.
• Familiarity with DevOps/SRE and SDLC controls.

NOTE: Interested Candidates can apply by sending their Updated Resume and Contact Details.

Ron Tolson

AVA Consulting

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