Overview
Skills
Job Details
Title: IT System Administrator
Location: : Marlborough MA 01752
Duration: 05 months
Job Summary
Typically requires a minimum of 2 years of related experience.
Primary Duties and Responsibilities:
Provide day-to-day technical support to local hands-on and remote employees forhardware, software, and networking issues on their laptops and mobile devices.
Assist in the IT asset life cycle refresh process for new hires and existing employees including imaging, configuring, and migrating to new systems.
Assist in various IT functions such as hardware and software installations and rolling out new systems to end users/groups.
Maintains passwords, data integrity and file system security.
Manage logistical aspects oflaptop and accessory distribution atour Austin, Texas officelocationincluding asset management, inventory management, shipping and receipt of hardware.
Retiring and secure disposal of IT Assets as needed. Develop, document, implement and communicate standard operating procedures and instructional guidelines for IT teams and end users. Participate in new software or hardware testing, including detailed technical feedback
Secondary Duties and Responsibilities:
Assists in maintenance of network equipment, phones, and teleconference equipment.
Assists other teams within the Information Technology organization with the support of their projects, hardware and software. Assists in the support of the computer room and data center operations arena.
Skills & Knowledge:
Excellentwritten and spoken English. Fully proficient with the WindowsandMacOSoperating systems.
Applicants must be familiar with the Microsoft Office Suite. Extensive experience with Excel and SharePoint a plus.
Has working knowledge of the mobile wireless operating systems (iOS and Android).
Thoroughunderstanding of PC computer hardware and efficient troubleshooting techniques.
Ability to maintain effective relationships withcolleagues andinternal customers.
Ability to communicate highly technical information to both technical and nontechnical personnel.
Be able to conduct training programs designed to educate an organization s computer users about basic and specialized applications.
Ability to multitask and transition quickly between multiple issues High level of accountability andability tolead initiatives from start to finish with minimal supervision