Overview
On Site
$25/hr
Contract - W2
Contract - 6 Month(s)
Skills
Windows
Technical Support
Field Support
Lab
Job Details
IT HelpDesk Support - Lab Computing Services (LCS) - San Diego CA
We have an immediate long-term opportunity with one of our prime clients for a position of Technical Support/ Lab Computing Services (LCS) to work at San Diego CA
Pay Rate: $25/hr
Key Responsibilities
- Serve as the primary technical support contact for field service engineers and external vendors, managing scheduling, remote access, data migration, troubleshooting, IT policies, best practices, and other technology-related issues.
- Implement Windows-based security solutions, including Active Directory groups and objects, anti-virmalware programs, and management of network ports and protocols.
- Administer and maintain network connectivity for client and server-side Windows environments.
- Analyze, identify, and implement security upgrades or other solutions to enhance desktop platform support in a timely manner.
- Document procedures, policies, troubleshooting steps, and best practices; create Knowledge Base articles as needed.
Required Skills and Knowledge
- 5-7 years of hands-on experience with Windows 10 operating systems.
- Proven ability to independently troubleshoot and resolve technical issues to determine root causes.
- Exceptional customer service skills with a strong desire to assist users and solve problems.
- Working knowledge of TCP/IP, DHCP, DNS, and LAN/WAN network architectures.
- Understanding of network cabling, patching best practices, subnetting, and basic network security.
**ALL successful candidates for this position are required to work directly for PRIMUS. No agencies please only W2**
For immediate consideration, please contact:
Harathi
PRIMUS Global Services
Phone:
Email:
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