IP Network Operations Engineer

Duration: 11+ Months

Location: NC-Charlotte

Overview: Every Turnberry consultant belongs to a practice, an internal group of consultants and leaders with shared experience and expertise. Each of these practices aligns to one of the core services Turnberry offers to clients. As an IP Network Operations Engineer, you will join Turnberry's Digital Modernization practice, where technology and strategy combine to deliver exceptional digital experiences, empowering organizations to thrive in today's digital market.

Responsibilities:

Encourage company-wide excellence and growth by supporting all technical efforts to enhance the client experience

Complete network configurations through the integration and diagraming of communication architectures, topologies, hardware, software, transmission and signaling links, and protocols

Enhance the product base through an in-depth product evaluation and resolving network problems

Maintain product and service quality by assisting in the development and documentation of technical standards

Develop, document, and implement approved procedure methods for all daily activities and projects

Maximize the design process by establishing protocol compatibility standards, develop and implement network enhancements, and make recommendations for improvement

Optimize and configure the existing network through the planning and completion of medium- to highly complex projects, systems, and issues

Support third-party vendors and team members across the organization during implementations by providing escalated tier troubleshooting and issue resolution

Serve on one or more projects simultaneously and occasionally as a project team lead

Improve the department's success by guiding and mentoring less experienced team members

Mitigate risks by complying with all industry-specific local, state and federal regulations for every project

Qualifications:

Five or more years of data network experience

Expert in related industry specifications and standards, such as Institute of Electrical and Electronics Engineers (IEEE), American National Standards Institute (ANSI), multi-mode fiber, single-mode fiber, unshielded twisted pair (UTP) cabling, bridging, switching, routing, Ethernet and transport technologies and protocols

Advanced knowledge of network design and devices, network appliances, network architecture, protocols and network topology

Proven data networking knowledge, such as open systems interconnection (OSI) model, transmission control protocol/internet protocol (TCP/IP) and optical transport

Proficient in using internal and vendor ticketing and software tools

Deadline-driven with the ability to learn new technologies and work in a fast-paced team environment

Knowledgeable in Microsoft Word, Excel, PowerPoint, Outlook, and Visio

Effective written and spoken English communication skills with all levels of an organization

Bachelor's degree in computer science, electrical engineering, a related field, or an equivalent combination of education, training, and experience (required)

Cisco Certified Network Professional (CCNP) (preferred)

Industry or vendor-specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.) (preferred)

The salary range for this role is $100,000 to $145,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.

At Turnberry, inclusion is one of our core values. We are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.

Americans with Disabilities Act (ADA)

Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at