Business Analyst - Wires channel in payments processing

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

We are seeking a detail-oriented Business Analyst with expertise in Wires payment processing, specifically in MTS application, FedWire, and RTP file formats. The ideal candidate will have a strong background in financial transactions, data analysis, and reconciliation processes. This role will involve collaborating with cross-functional teams to enhance payment systems and ensure accuracy in financial reporting.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $100k - $110k/year & benefits (see below).

The Role

Responsibilities:

• Requirements Gathering: Work with stakeholders to gather and document business requirements related to payment processing and reconciliation. Analyze existing payment processes and identify areas for improvement.
• Payment Systems Analysis: Evaluate and support the implementation of ACH, FedWire, and RTP file formats. Conduct analysis of transaction data to identify trends, patterns, and discrepancies.
• Reconciliation: Develop and maintain reconciliation processes to ensure the accuracy of payment transactions. Identify and resolve any discrepancies in payment records.
• Documentation: Create and maintain comprehensive documentation for business processes, requirements, and system specifications. Develop user manuals and training materials for new systems or processes.
• Collaboration: Collaborate with IT, finance, and operations teams to design and implement payment solutions. Act as a liaison between business units and technical teams to ensure alignment on project objectives.
• Testing and Validation: Participate in system testing and validation activities to ensure payment processing systems meet business requirements.
• Assist in user acceptance testing (UAT) and provide support during the implementation phase.
• Reporting: Generate regular reports on payment processing performance and reconciliation status. Analyze and present findings to management and stakeholders.

Requirements:

• 7+ years of experience as a Business Analyst, preferably in the financial services or payments industry.
• Strong knowledge of Wires channel in payments processing, ACH, FedWire, and RTP file formats.
• Candidate should have very strong domain knowledge of Wires and also good understanding of the MTS application.
• Experience working in Agile environments and familiarity with Agile methodologies (Scrum, Kanban).
• Proficient in data analysis tools and techniques (e.g., Excel, SQL, JIRA).
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and in a team-oriented environment.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

S YNECHRON'S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.