Project Chief

Overview

On Site
Hybrid
Depends on Experience
Contract - W2
Contract - 6 Month(s)

Skills

Apache Velocity
Artificial Intelligence
Bridging
Campaign Management
High Availability
ICS
Innovation
Leadership
Management
Marketing
Mentorship
Onboarding
Operational Excellence
Product Design
Software Development
Software Engineering

Job Details

Job Title: Manager 3, Software Engineering ( Onboarding Experience)

Location: Atlanta GA , Hybrid: Minimum 2 -3 days/week in Atlanta

Employment Type: Contract/Permanent

Core Mission

Lead a 30+ person engineering organization to accelerate customer value realization through personalized, AI-driven onboarding experiences that demonstrate Mailchimp s impact on business growth.

Key Responsibilities

  1. Leadership & Talent Development
    • Mentor 5-8 frontline managers (each leading 7-12 engineers) and senior technical leaders.
    • Define career paths and growth opportunities for high-performing ICs and managers.
  2. Technical & Cultural Strategy
    • Establish engineering practices/tooling for high-velocity delivery of scalable, resilient systems.
    • Foster a culture where engineers "do the best work of their lives."
  3. Customer & Business Impact
    • Own success metrics for onboarding initiatives driving customer benefits (e.g., faster time-to-value) and business outcomes (e.g., retention).
    • Spearhead next-gen Automations & Campaign Management platforms.
  4. Cross-Functional Execution
    • Partner closely with Product, Design, and Marketing leaders to prioritize innovation.
    • Navigate constraints (e.g., resources, timelines) with solution-oriented proposals.

Non-Negotiable Qualifications

  • Technical Depth: 10+ years hands-on software development (high-scale systems, operational excellence).
  • Leadership Experience: 5+ years managing managers + delivering customer-driven products (data/AI, full-stack).
  • Operational Rigor: Proven track record in high-availability environments with bias for engineering excellence.
  • Collaborative Mindset: Skilled in bridging Product/Design/Marketing to drive alignment.
  • Leadership Traits:
    • Resilient in ambiguity; balances planning with bias for action.
    • Humble yet courageous in advocating for ideas.
    • Proactively unblocks teams and optimizes org structures.

Ideal Candidate Profile

You re a player-coach leader who blends deep technical expertise (scaling data/AI systems) with a passion for mentoring senior talent. You thrive in cross-functional environments, using customer insights to ship products that move business metrics. Your superpower is transforming complex onboarding challenges into intuitive, value-driven experiences.

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About Aziro Technologies LLC