Overview
On Site
USD 20.00 - 25.00 per hour
Contract - W2
Skills
Audiovisual
High Availability
Laptop
Break/Fix
Management
Cisco TelePresence
Video
Cisco
Microsoft Office
Help Desk
Microsoft SCCM
BMC Remedy
Customer Service
Oracle Linux
Attention To Detail
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Job Title: Digital Collaboration Analyst
Job Type: W2 Contract
Contract Duration: 12 Months
Workplace Type: Onsite
Location: Akron, Ohio
Compensation: $20-$25/hour
About the Role
Our client is seeking a Digital Collaboration Analyst to deliver exceptional support for enterprise collaboration platforms, conference rooms, and audio/video experiences. This role is critical in ensuring seamless meeting experiences and maintaining high availability of collaboration systems.
Key Responsibilities
Top Skills Required
Nice-to-Have Skills
Ideal Candidate Profile
You're proactive, detail-oriented, and thrive in a fast-paced environment. You understand the importance of reliable collaboration tools and take pride in delivering top-tier support. If you enjoy working hands-on with technology and providing excellent service, we'd love to hear from you.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Akron,OH.
Application Deadline
This position is anticipated to close on Jul 30, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job Type: W2 Contract
Contract Duration: 12 Months
Workplace Type: Onsite
Location: Akron, Ohio
Compensation: $20-$25/hour
About the Role
Our client is seeking a Digital Collaboration Analyst to deliver exceptional support for enterprise collaboration platforms, conference rooms, and audio/video experiences. This role is critical in ensuring seamless meeting experiences and maintaining high availability of collaboration systems.
Key Responsibilities
- Perform daily health checks on conference room equipment (Cisco, MS Teams, etc.)
- Arrive 30 minutes prior to meetings to test and prepare equipment; remain onsite to ensure smooth execution
- Support Help Desk operations (Level 1 & 2), including:
- Imaging laptops using SCCM
- Assisting new hires with setup and orientation
- Break/fix support and equipment delivery
- Manage and resolve tickets using Remedy
- Conduct Cisco Telepresence video checks
- Maintain detailed spreadsheets for meeting schedules and equipment status
Top Skills Required
- Hands-on experience with conference room technology (Cisco, MS Teams, Office 365)
- Help Desk support experience (Level 1 & 2)
- Familiarity with SCCM for imaging and deployment
- Experience with Remedy or similar ticketing systems
- Strong customer service mindset with a "white glove" approach
Nice-to-Have Skills
- Experience with Rapid7 or similar security tools
Ideal Candidate Profile
You're proactive, detail-oriented, and thrive in a fast-paced environment. You understand the importance of reliable collaboration tools and take pride in delivering top-tier support. If you enjoy working hands-on with technology and providing excellent service, we'd love to hear from you.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Akron,OH.
Application Deadline
This position is anticipated to close on Jul 30, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.