Desktop Support

Overview

On Site
Depends on Experience
Contract - Independent
Contract - W2

Skills

office 365
Laptop troubleshooting
stacking
Racking

Job Details

To qualify
Technical expertise in various facets of PC support, which may include PC applications, hardware, tools, utilities, networking, telecommunications
Excellent interpersonal, communication and organizational skills
Ability to simultaneously work on multiple projects or assignments in a fast-paced and highly challenging environment
Able to work effectively with high level customers and other management personnel
Excellent Customer Service skills.

Responsibilities (include but not limited to):

Act as a sub-area or national resource On-site applying technical knowledge to develop and implement solutions to complex technology issues.Experience with racking and stacking network equipment
Experience with resolving network outages
The ability to lift 25 pounds unassisted.
Laptop troubleshooting, maintenance and administration.
Anticipate and respond to complex technology support issues.
Strong knowledge and understanding of Win10, Office 365.
Instant Messaging tools; TEAMs.
Excellent customer service skills, meeting with users in person to resolve complex technology issues

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.