ServiceNow TSM/ CSM Developer

Overview

BASED ON EXPERIENCE
Contract - Independent
Contract - W2

Skills

SERVICENOW
SERVICENOW DEVELOPER
TSM
TELECOM SERVICE MANAGEMENT
TELECOMMUNICATION
TELECOM SERVICES OPERATIONS
TSOM

Job Details

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Role: ServiceNow TSM/ CSM Developer
Remote
Contract

ServiceNow Platform Expertise:

  • Strong knowledge of the ServiceNow CMDB (Configuration Management Database)
  • Hands-on experience with TSM/CSM applications
  • Ability to align asset data modeling with service offerings tailored for B2B environments (i.e., external-facing services)

Asset & Configuration Management:

  • Understanding of IT Asset Management (ITAM) and Configuration Item (CI) lifecycle
  • Experience in designing or customizing asset models, including hardware, software

Data Modeling & Architecture:

  • Experience creating and managing relationships between services, applications, and infrastructure CIs

Technical Skills

  • Experience with Flow Designer, IntegrationHub, and REST/SOAP integrations
  • Familiarity with data normalization, reconciliation, and import sets

Data Management & Governance

  • Knowledge of Governance best practices around CMDB and IT Asset data
  • Strong documentation skills for data model diagrams, governance processes, and operational procedures

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.
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