Senior Advisor, Technical Writer

Senior Advisor, Technical Writer

Job Summary: Talent Software Services is in search of a Senior Advisor, Technical Writer

for a contract position in Round Rock, TX. The opportunity will be seven months with a strong chance for a long-term extension.

Primary Responsibilities/Accountabilities:

• Write, edit, and proof hardcopy and online documents for consistency, including reference documents for hardware and software products, code, user interface tests, white papers, Application Program Interface and Command Line Interface Documentation, and online help systems.
• Ensure all deliverables are technically and mechanically accurate.
• Collaborate with department team members, engineering, marketing, services, legal, regulatory, and others to develop content for standard documentation sets, software, and special initiatives in line with the development cycle.
• Create and manage document schedules, content management, and information architecture.
• Define processes for content modification, content globalization, content sensitivity, and content accessibility/disability (508).
• Maintain content, tools, application access, account administration, and workflow administration.
• Train outside business groups as needed on tools, applications, reporting, and content workflow needs.
• Define, ratify, document, and monitor documentation management processes and procedures to comply with ISO and internal quality standards.
• Write, edit, structure, and develop new modules for a whole product line with multiple levels of complexity.
• Own the whole life cycle from inception to delivery for a line of business.
• Review, update, and implement process improvements and quality control improvements for the department.
• Work cross-functionally with other departments to gather and document all necessary requirements for document production.
• Perform moderate to advanced levels of complex work with little to no daily direction by management.
• Manage multiple projects that are highly complex in scope, encompassing various levels of the business.
• Train, coach, and mentor less experienced team members.
• Perform as a project lead within the department.
• May perform as product line lead within the department.

Qualifications:

• 8 years of related experience in a professional role with a Bachelor's degree.
• Strong technical concept acumen to understand, evaluate, and document technical processes, requirements, and assurance procedures.
• Write, edit, and proofread technical policy, standard, and implementation requirements documents, ensuring consistency across various types of documentation.
• Collaborate with security and resiliency technical control owners to develop content for standard documentation sets, in alignment with organizational framework and content schema, and mapped to appropriate personas and asset types.
• Strong problem-solving and conceptual thinking skills to understand advanced technical concepts, implementation nuances, and exercise independent judgment for obtaining results.
• Manage schedules for document creation, define and implement processes for modifying content, ensuring global relevance, sensitivity, and accessibility compliance.

Preferred:

• 6 years with a Master's degree; or 3 years with a PhD; or equivalent experience.