PTC Change Analyst

Overview

On Site
USD 25.00 - 40.00 per hour
Full Time

Skills

Information Technology
Database
Telecommunications
IT Service Management
Configuration Management
Release Management
Communication
Management
ITIL
Change Request Management
ServiceNow
Reporting
Tableau
Business Objects
Configuration Management Database
Business Analysis
Project Management
Scheduling
Regulatory Compliance
BMC Remedy
Training
Change Management
PTC
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law

Job Details

Description

Day to day description of role - Review and processing of all change requests to ensure proper thoroughness, prioritization (risk and impact), scheduling, and compliance with the PTC Change Management Process within the BMC Remedy ITSM Application. Provide assistance with updating and maintaining Change Management templates, system user access, training users concerning the use of the Change Management tools and processes. First level support for general change management questions and processing of requests. Prepare and communicate weekly change broadcasts and communications to the Change community. Build strong relationships with PTC stakeholders Minimum requirements of role Must have basic understanding of information technology principles, and an understanding of mid-tier applications, database, and telecommunications systems. Fundamental concepts, practices, and procedures of IT Service Management best practices. General ITIL Configuration Management and Release Management skills are helpful. Strong organizational, communication, and time management skills. Work independently as well as collaboratively within a team environment. Preferred requirements of role o Experience applying ITIL centric change management processes and tools to support change request activity from various application, operational, and development support groups. o Experience with Change Management tools such as BMC Remedy or ServiceNow. o Experience with querying information, and developing reports using reporting tools such as Tableau, SAP Business Objects, etc. o Functional knowledge of a Configuration Management Database (CMDB) as well as conceptual relationship of configuration items.

Skills

Change management, Business analysis, Project management, Analysis

Top Skills Details

Change management,Business analysis,Project management,Analysis

Additional Skills & Qualifications
Review and processing of all change requests to ensure proper thoroughness, prioritization (risk and impact), scheduling, and compliance with the PTC Change Management Process within the BMC Remedy ITSM Application. Provide assistance with updating and maintaining Change Management templates, system user access, training users concerning the use of the Change Management tools and processes. First level support for general change management questions and processing of requests. Prepare and communicate weekly change broadcasts and communications to the Change community. Build strong relationships with PTC stakeholders

Experience Level

Intermediate Level
Pay and Benefits
The pay range for this position is $25.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Fort Worth,TX.
Application Deadline
This position is anticipated to close on Jul 28, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group