ServiceNow Architect

Overview

Hybrid
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

ServiceNow
Service Delivery
PMP
ITIL
IT Service Management
Project Management
Stakeholder Management
Management
Project Lifecycle Management
CSM
HRSD
ITSM
Architect

Job Details

Job Title: Sr. Service Now Architect / Project Manager
Location: Milpitas, CA (Hybrid Onsite 2 3 Days/Week)
Duration: 6-month contract to hire
Employment Type: CTH


Job Description:
We are seeking a seasoned Senior Service Now Architect or Project Manager based in the San Francisco Bay Area to support a high-impact project with our client. This is a hybrid role, requiring in-person presence 2 3 times a week.

The ideal candidates must ve deep expertise across Service Now HRSD, CSM, and ITSM modules and exceptional communication and stakeholder management skills. You will work closely with business and technical teams to drive architectural decisions, lead implementations, and ensure seamless delivery of Service Now solutions.

Role Overview
We are seeking a seasoned Sr. ServiceNow Architect / Project Manager to spearhead the design, implementation, and management of ServiceNow solutions that support our global IT operations. This hybrid role demands a blend of technical expertise and project management

Key Responsibilities

  • Architectural Leadership: Design and oversee scalable ServiceNow solutions, ensuring alignment with Xperi's business objectives and IT strategies.
  • Project Management: Lead end-to-end project lifecycle for ServiceNow implementations, including planning, execution, monitoring, and closure.
  • Stakeholder Collaboration: Engage with cross-functional teams to gather requirements, provide technical guidance, and ensure successful delivery of ServiceNow projects.
  • Platform Optimization: Continuously assess and enhance the ServiceNow platform to improve efficiency, user experience, and integration with other enterprise systems.
  • Governance and Compliance: Establish and enforce best practices, standards, and policies for ServiceNow development and usage within the organization.

Qualifications

  • Experience: Minimum of 15 years in IT, with at least 12 years specializing in ServiceNow architecture and project management.
  • Certifications: ServiceNow Certified System Administrator (CSA) is required; Certified Implementation Specialist (CIS) and Project Management Professional (PMP) are preferred.
  • Technical Proficiency: Strong understanding of ITIL frameworks, ServiceNow modules (ITSM, CMDB, HRSD, etc.), and integration methodologies.
  • Leadership Skills: Proven ability to lead cross-functional teams, manage complex projects, and drive organizational change.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.