Design Thinking Strategist III

Job Description:

• In this role, you will serve as a human-centered design leader, helping product teams discover new possibilities and deliver products employees love.
• This leader has a deep empathy for users, while also understanding business and technology, in order to help your team solve problems creatively and holistically.
• Using systems thinking, you will help your business partners envision strategies that leverage context, insights and trends to find new solutions to old problems.
• Through your creative partnership with a product team you will ensure clear problem framing, help your teams dream big and deliver on their dreams; design experiments to drive a build/test/learn iterations; and deliver great end-to-end product experiences.
• You will sit at the portfolio level to help your business partners align behind a vision and integrate a portfolio of products to deliver on that vision.
• You will work with talented UX/UI designers to ensure the design aligns with user research findings and follows UX best practices. Through your coaching, consulting, and thought leadership, you will help your product team learn human-centered design practices so they understand how design contributes to successful products and can carry forward human-centered design approaches to solve other business problems. You will support the design community through your thought leadership, engagement, and peer mentoring.

In this role, you will:

• Serve as primary design consultant and creative strategy leader, serving as central point-of-contact for a creative team, product partners, and decision-makers
• Create human-centered designs by gathering customer needs, designing graphic elements, and building delightful user experiences
• Engage a design team in collaborative development of employee experiences across multiple touchpoints
• Demonstrate expertise in user research and develop ideas and strategies for all touchpoints (e.g., print, digital, multimedia, etc.) to create holistic end-to-end experiences
• Be comfortable and proven in the following:
• Understanding users - Discovering needs and perceiving emerging user behaviours.
• Understanding business - Helping our clients find new opportunities.
• Understanding technology - knowledgeable and curious about new technologies and being able to see them from fresh and user-oriented perspective.
• Hands-on research expertise Designing and executing ethnographic and other qualitative methods to quantitative research methods.
• Product development - Identifying and delivering on growth opportunities and bringing products or services to market.
• Ability to learn design systems.
• Be accountable for overall implementation of user experience for assigned Business Unit
• Cultivate knowledge of all Lighthouse programs, businesses, and offerings. Understand design and the industry, including both new- and existing-media delivery channels. Understand and comply with brand standards.
• Demonstrate the ability to effectively manage design efforts across several highly complex products with multiple stakeholders simultaneously.
• Lead and/or participate in special projects and perform other duties as assigned.

Tactical Responsibilities:

• Lead problem framing to ensure problems are effectively articulated and prioritized.
• Create strategy, execute, and synthesize research to inform business strategy and drive decisions based on user research insights
• Sit at the portfolio level to help your business partners craft strategic vision. Partner with business to test business ideas in order to reduce risk.
• Ensure consistent experience across products, including user research efforts and interaction design. Ensure a consistent experience across a portfolio that follows brand guidelines and best UX practices.
• Assist with determining scope, as well as validating assumptions made when identifying solutions.
• Coordinate with designers at the product level (if available) on execution of product vision to ensure we build products users love.

We are looking for a well-rounded candidate that is strong with a few of these skills and methodologies, and capable in others:

• Design Thinking
• Innovation Workshops
• User Research
• Quantitative and Qualitative Research and Analysis
• User Experience Design
• Interaction Design
• Information Architecture
• Visual Design
• Service Design
• Prototyping (various levels of fidelity)

Required Education:

• Business, Marketing, Design Management, Industrial Design, or similar field of study.

Type of Education:

• Bachelors required; Masters preferred.

Min Related Experience Desired:

• 6+ years

Design Strategist Details:

Immediate needs are to support the following:

• Growing portfolio of products to help us manage IT as a business
• Streamlined tool to manage high level goals and strategy
• Evaluating the next best value for our Nuclear Business Unit
• Expanding the features of our portfolio management tool through user research
• Do consider - our needs change all the time, so we need people who are hungry learners who are curious about all kinds of tough problems!

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .