ServiceNow Specialist AIOps / Telecom Domain - Remote

Overview

Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

ServiceNow Specialist
AIOps
Telecom Domain
ITOM
ITSM
HAM Pro
SAM Pro
Predictive Analytics
and Service Mapping.
GenAI
Predictive Intelligence

Job Details

Title: ServiceNow Specialist AIOps / Telecom Domain
Location: Remote (USA)
Duration: Long Term
Experience: 12+ Years

Job Description:
We are seeking a ServiceNow Specialist with strong expertise in ITOM, ITSM, HAM Pro, SAM Pro, and modern ServiceNow development practices. The ideal candidate will have experience in telecommunications or networking domains and hands-on skills in AIOps, Predictive Analytics, and Service Mapping.

Required Skills:

  • 10+ years in IT with 8+ years in ServiceNow platform

  • Strong experience with ITSM, ITOM, HAM Pro, SAM Pro, CMDB

  • Hands-on experience with telecom or B2B SaaS environments

  • Expertise in scripting (JavaScript, Script Includes, Business Rules)

  • Familiar with GenAI, Predictive Intelligence, AIOps concepts

  • Integration experience using REST, SOAP, LDAP, SCCM, Twilio

  • ServiceNow certifications (CSA, CIS-ITSM, CIS-Discovery) are highly preferred

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.