Desktop Support Technician

Overview

On Site
$22 - $23
Contract - W2
Contract - 12 Month(s)

Skills

Troubleshooting
Installation
Configuration

Job Details

Immediate need for a talented Desktop Support Technician. This is a 12+ months contract opportunity with long-term potential and is located in Lexington Park, MD (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-75988

Pay Range: $22 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

  • What will the primary day-to-day responsibilities entail for this person?
  • Machine configuration/Software break-fix (Windows-Apple IOS)
  • Deskside support services (deskside and remote)
  • Hardware break/fix (HP-Dell-Apple). Onsite hardware repair
  • Client incident updates (in person/on the phone/ Service Now)
  • Process parts ordering and returns
  • What are the TOP 2 required skills that candidates must have? Deskside software/hardware and customer support experience
  • What will the work schedule be for this position? (M-F? 8-5? Overtime? Afterhours?) M-F 8 am to 5 pm
  • Will there be OC (on call) or differentials? No
  • How many overall years of experience should this person have? 2+ years of deskside support experience
  • Do they need any specific certifications or education? A+, HP, Dell
  • If contract to hire what is the conversion rate? $24.00 (Possible contract to hire depending on situation)
  • How many miles per day will the contractor be driving? Est 43 miles one way every 2 weeks for client site visit
  • What radius range should candidates be located from the job location? Candidate will be supporting Lexington Park MD office primarily and traveling to the Dalgren, VA office every two weeks for onsite support.
  • What is the exact work location or city, state, or zip? 46950 Bradley Blvd Lexington Park, MD 20653


Key Requirements and Technology Experience:

  • Key skills; Troubleshooting, Installation, Configuration

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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