Overview
On Site
USD 43,000.00 - 44,000.00 per year
Full Time
Skills
Help Desk
Conflict Resolution
Problem Solving
LinkedIn
Servers
Wireless Networking
Technical Support
Training
Management
Operating Systems
Computer Hardware
Network
Organized
Communication
Customer Service
Microsoft Windows
Microsoft Office
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a dedicated Help Desk Technician to join our clients team in Eldridge, Iowa. In this role, you will provide technical support to ensure smooth operation of systems, networks, and equipment. This position requires strong problem-solving skills and the ability to effectively communicate technical concepts to non-technical users. Call or email resume to Shania Lewis (email on LinkedIn). Let's chat!!
Responsibilities:
Requirements
Proficiency in troubleshooting and managing Windows operating systems.
Familiarity with hardware components, network configurations, and Microsoft 365 applications.
Ability to remain calm and organized when addressing multiple technical issues.
Strong communication skills, both written and verbal, to interact effectively with team members and end users.
High level of customer service orientation and a proactive approach to support.
Experience with Windows 10 and basic troubleshooting techniques.
Knowledge of enterprise Microsoft 365 solutions and their applications.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a dedicated Help Desk Technician to join our clients team in Eldridge, Iowa. In this role, you will provide technical support to ensure smooth operation of systems, networks, and equipment. This position requires strong problem-solving skills and the ability to effectively communicate technical concepts to non-technical users. Call or email resume to Shania Lewis (email on LinkedIn). Let's chat!!
Responsibilities:
- Install, configure, and maintain PCs, servers, and related equipment
- Support and maintain wired/wireless networks
- Troubleshoot and resolve system issues quickly
- Provide technical support and training for end users
- Communicate technical information clearly to non-technical staff
- Perform routine maintenance, updates, and preventative checks
- Protect systems and data through sound security practices
Requirements
Proficiency in troubleshooting and managing Windows operating systems.
Familiarity with hardware components, network configurations, and Microsoft 365 applications.
Ability to remain calm and organized when addressing multiple technical issues.
Strong communication skills, both written and verbal, to interact effectively with team members and end users.
High level of customer service orientation and a proactive approach to support.
Experience with Windows 10 and basic troubleshooting techniques.
Knowledge of enterprise Microsoft 365 solutions and their applications.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.