Overview
On Site
65000 - 75000
Full Time
No Travel Required
Unable to Provide Sponsorship
Skills
Network
Routing
Network Support
Job Details
Job Summary:
Under general supervision, this position provides first-line technical support for network issues, following defined processes for both internal and external connections. The incumbent will learn customer network and grow an existing skillset to provide best-in-class support.
Job Description:
Key Responsibilities:
- Delivers technical network support to clients local and remote
- Monitors and addresses network alerts, outages, and concerns
- Coordinates with Service Desk and other teams to resolve events
- Completes tasks for network operations and new site startups, including contractor coordination and equipment setup
- Ensures accurate documentation and monitoring for new sites
- Assists on projects involving software-defined networking
Qualifications:
Minimum Qualification:
- Bachelor’s degree in Computer and Information Science, Engineering or other related fields of study, or foreign equivalent, or suitable combination of education, experience, and training, and/or military equivalent
Preferred Qualification:
- Knowledge of basic routing and switching Knowledge of any of the following: Cisco, Fortinet, Arista, F5 BigIP, Palo Alto, Juniper.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.