Senior Infrastructure Program Manager

Job Title: Senior Infrastructure Program Manager

Location: Plano, TX (Hybrid with Travel)

Duration / Term: Long-Term Contract

Job Description:

We are seeking a strategic and results-driven Senior Program Manager to lead the successful delivery of two enterprise-scale infrastructure programs: AIM (Application Infrastructure Maintenance) and TLM (Technology Lifecycle Management). These initiatives span five major projects across 30+ manufacturing, warehouse, and data center sites in the U.S. The ideal candidate will oversee program strategy, cross-functional coordination, milestone execution, and stakeholder alignment to ensure high-quality, on-time delivery.

Key Responsibilities

Program & Portfolio Leadership

• Drive end-to-end delivery of AIM and TLM programs across 30+ sites
• Develop and maintain roadmaps, RACI matrices, governance structures, and milestone tracking
• Align execution with Portfolio and Technical Directors

Project Oversight

• Manage planning and execution of:
• WCS OS/DB/Application Upgrades
• Manufacturing P2V Migrations
• GES Compute Refresh
• TLM Compute Refresh (Azure + Datacenter Servers)
• FPS Print/File Cloud Migrations
• Lead risk mitigation, budget control, vendor management, and team coordination

Stakeholder Engagement

• Interface with customers for roadmap alignment and escalation handling
• Coordinate across Field IT, WaveTech, Rubrik, NetApp, DNS, and App Owners
• Drive cadence calls, reporting, and change communications

Execution Excellence

• Ensure deliverables meet quality and timeline expectations
• Guide cutover, hypercare, site coordination, and post-migration operations
• Conduct lessons learned sessions and close documentation gaps

Required Qualifications

• 10 15+ years managing large-scale IT infrastructure programs
• Experience in Manufacturing, FMCG, or Supply Chain environments
• Proven success with data center transformation, server refresh, and virtualization
• Expertise in Agile and Waterfall methodologies
• Proficiency in MS Project, JIRA, ServiceNow
• Strong financial tracking and vendor negotiation skills
• Excellent communication and executive stakeholder engagement
• PMP or PgMP certification preferred

Key Traits

• Strategic thinker with a results-driven mindset
• Calm under pressure and proactive in problem-solving
• Skilled in vendor management and conflict resolution
• Comfortable in matrixed, multicultural delivery environments

Travel Requirements

• Occasional travel to high-priority sites for cutovers and reviews
• Travel aligned with critical milestones and site coordination

Skills Matrix

Program Management, Stakeholder Communication, Infrastructure Modernization, Risk Management, Change Management, Financial Tracking, MS Project, Smartsheet, Jira, Confluence, ServiceNow, Teams, SharePoint, OneDrive, Regulatory Compliance, Team Leadership, Vendor Management, ESXi, Azure, Rubrik, NetApp, HPE

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