Critical Environment - Technical Writing Specialist

Description
The Critical Environment Technician (SCET) - Technical Writing Specialist is responsible for authoring, reviewing, and maintaining high-quality procedural documentation that governs operations in mission-critical environments. This includes EOPs, SOPs, MOPs, and MSOWs used across data center and infrastructure operations. The role demands a deep understanding of CE systems and the ability to translate complex technical processes into clear, actionable documentation.

Key Responsibilities:
Technical Documentation

• Develop and maintain comprehensive EOPs, SOPs, MOPs, and MSOWs in alignment with CE standards.
• Ensure all documentation includes required front matter sections such as procedure overview, safety requirements, supporting documentation, and effect of procedure.
• Collaborate with engineering, operations, and safety teams to validate procedures and incorporate feedback.

System Expertise

• Apply working knowledge of electrical, mechanical, and fire protection systems to ensure procedures are technically accurate and operationally sound.
• Interpret one-line diagrams and extract relevant data from design documents to support procedure development and system understanding.
• Support troubleshooting and emergency response efforts using documented procedures across these systems.

Procedure Governance

• Lead the review and approval process for MSOWs, ensuring compliance with risk level protocols, safety standards, and operational requirements.
• Maintain version control and change logs for all procedural documents.
• Support vendor and contractor onboarding by providing orientation on procedural expectations and documentation standards.

Training & Mentorship

• Train junior technicians and contractors on the use and interpretation of CE procedures.
• Participate in CEQ programs, contributing to the development of procedure creation and review standards.

Operational Support

• Assist in emergency response and troubleshooting using documented EOPs.
• Support audits and inspections by providing accurate and up-to-date procedural documentation.
• Contribute to the Procedure Matrix and ensure site-specific procedures are properly cataloged and accessible.

Preferred Qualifications:

• 5+ years of experience in critical environment operations or facilities management.
• Proven experience in technical writing for CE operations, including authoring and reviewing EOPs, SOPs, MOPs, and MSOWs.
• Hands-on experience with electrical, mechanical, and fire systems in mission-critical environments.
• Ability to read and interpret one-line diagrams and extract technical data from design and engineering documents.
• Experience with SharePoint workflows and document management systems.
• CEQ Level 2 or higher certification preferred.

Soft Skills:

• Exceptional written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Ability to work independently and collaboratively across teams.
• Commitment to safety, compliance, and continuous improvement.

Pay and Benefits
The pay range for this position is $35.00 - $46.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Mount Pleasant,WI.
Application Deadline
This position is anticipated to close on Sep 27, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.