SR-5241102 - Support Services Program Manager

Overview

Remote
Depends on Experience
Contract - W2
Contract - Independent

Job Details

Role : Support Services Program Manager 
 
The scope of the proposed services will include the following:  
  • Provide day-to-day project management support. 
  • Creation of project documentation: status reports, project schedules and plans, meeting minutes, track risks and issues, other documentation as needed. 
  • Activity and resource planning. 
  • Analyze project risks & issues and identify ways to mitigate them. 
  • Process monitoring. 
  • Monitor project deliverables. 
  • Conduct cost/benefit analysis. 
  • Document specifications and requirements tracking. 
  • Provide day-to-day support for on-going processes. 
  • Provide on-going evaluation and improvements for processes; work in needed areas to provide support services for agency’s workload demands. 
Expertise and/or relevant experience in the following areas are mandatory: 
  • 10+ years’ managing IT projects. 
  • 10+ years’ experience working with enterprise content management and enterprise capture solutions. 
Expertise and/or relevant experience in the following areas are desirable but not mandatory:  
  • Familiarity with DPS policies, processes and workflows. 
  • Experience managing projects for, or on behalf of, the State of Louisiana. 
  • Applicant should have prior experience with large-scale electronic document management systems and workflows. 
  • 2+ years’ experience administering and managing large projects. 
  • Experience with rate setting, cost allocation and invoicing. 
  • Experience determining and establishing line of service costs. 
  • Experience managing task orders. 
  • General understanding and experience with electronic document management systems and workflows. 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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