Overview
On Site
Contract - Independent
Contract - W2
Skills
End-user Computing
Operational Efficiency
Software Management
Risk Management
Regulatory Compliance
Information Security
Patch Management
Testing
Inventory
Benchmarking
Trend Analysis
Continuous Improvement
Microsoft PowerPoint
Microsoft Power BI
Standard Operating Procedure
Sprint
Collaboration
User Stories
Business Administration
IT Risk Management
IT Risk
Training
Compliance Management
Asset Management
Microsoft
Configuration Management
ServiceNow
OS X
Microsoft Windows
Citrix
Communication
Documentation
Research
Analytical Skill
Conflict Resolution
Problem Solving
Pivot Table
Reporting
Process Improvement
Systems Engineering
Agile
Facilitation
Auditing
Status Reports
Presentations
Management
Positive Attitude
Healthcare Information Technology
PMP
IT Asset Management
Microsoft SCCM
Data Management
Project Management
Performance Management
Preventive Maintenance
Job Details
Job Title: ETS Analyst Location: Remote, but candidate must be Geographically close to Pensacola, FL; Vienna, VA; San Diego, CA Pay Rate: Open to Both C2C and W2 options
Position Type: Multiyear Contract
Description
Desktop Governance & Compliance ensures our wide-ranging end-user computing environment maintains operational efficiency and stability in a secure technical environment. We seek a highly skilled and motivated Analyst with primary responsibilities that include supporting desktop application management and reporting, audit and risk compliance, patch management, and governing new software, and application rationalization.
Responsibilities
Perform audit and risk management, monitor and support removal of restricted software, desktop standards and policies, and ensure compliance with client's Information Security and Enterprise Technology Service standards and best practices.
Perform comprehensive patch management, including patch testing, pilot research, deployment monitoring, and stakeholder communication.
Support requests for new and upgraded desktop and virtual software, perform business and technical evaluations, and validate against asset inventory, technology, and regulatory standards. Collaborate with other governing bodies for consistent application of policies and standards.
Compile, review, and prepare data to analyze key performance indicators, services, and operations.
Conduct benchmarking and trend analysis to drive continuous improvement, establish preventative processes, and elevate service performance. Prepare summaries and present findings using Microsoft PowerPoint, Power BI, and similar tools.
Prepare reporting and develop, implement, and maintain Standard Operating Procedures.
Participate in project and process improvement efforts, i.e., including sprint planning, developing road maps and project plans, and managing project deliverables.
Collaborate with cross-functional teams to gather and refine user stories and define and document acceptance criteria; Participate in story grooming to prioritize backlog items.
Analyze and re-engineer processes to improve efficiency.
Build effective relationships with team members, management, and key stakeholders.
Perform other duties as assigned
Required Qualifications
Bachelor's degree in Business Administration, Information Technology, Risk Management, or related field, or the equivalent combination of education, training, and experience.
3+ years of IT work experience in a governance, risk, and compliance management capacity
Strong knowledge of asset management, Windows 11, and MECM (Microsoft Endpoint Configuration Manager).
Strong knowledge of ServiceNow, MyIT, MECM, MacOS, Windows, and Citrix applications.
Strong communication and documentation skills when presenting status reporting, findings, conclusions, and other information to a variety of audiences.
Strong planning and time management skills with the ability to prioritize and execute.
Strong research, analytical, and problem-solving skills using pivot tables and other related tools and reporting.
Experience in leading projects, meeting facilitation, process improvement, Systems Development Life Cycle, and agile methodologies
Experience in supporting and facilitating audits, including progress tracking, status reporting, and the collection of artifacts.
Experience developing action plans and presenting recommendations to management.
Self-starter with a positive attitude and willingness to hit the ground running.
Ability to work independently and in a team environment
Diplomatic in exchanging information and addressing sensitive issues.
Preferred Qualifications
PMP or similar project management certification.
Experience with ITAM and SCCM/MECM data management.
Hours: Monday - Friday, 8:00 am to 4:30 pm EST
System One, and its subsidiaries including Joul, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M-
#LI-
#DI-
Ref: #850-Rockville (ALTA IT)
Position Type: Multiyear Contract
Description
Desktop Governance & Compliance ensures our wide-ranging end-user computing environment maintains operational efficiency and stability in a secure technical environment. We seek a highly skilled and motivated Analyst with primary responsibilities that include supporting desktop application management and reporting, audit and risk compliance, patch management, and governing new software, and application rationalization.
Responsibilities
Perform audit and risk management, monitor and support removal of restricted software, desktop standards and policies, and ensure compliance with client's Information Security and Enterprise Technology Service standards and best practices.
Perform comprehensive patch management, including patch testing, pilot research, deployment monitoring, and stakeholder communication.
Support requests for new and upgraded desktop and virtual software, perform business and technical evaluations, and validate against asset inventory, technology, and regulatory standards. Collaborate with other governing bodies for consistent application of policies and standards.
Compile, review, and prepare data to analyze key performance indicators, services, and operations.
Conduct benchmarking and trend analysis to drive continuous improvement, establish preventative processes, and elevate service performance. Prepare summaries and present findings using Microsoft PowerPoint, Power BI, and similar tools.
Prepare reporting and develop, implement, and maintain Standard Operating Procedures.
Participate in project and process improvement efforts, i.e., including sprint planning, developing road maps and project plans, and managing project deliverables.
Collaborate with cross-functional teams to gather and refine user stories and define and document acceptance criteria; Participate in story grooming to prioritize backlog items.
Analyze and re-engineer processes to improve efficiency.
Build effective relationships with team members, management, and key stakeholders.
Perform other duties as assigned
Required Qualifications
Bachelor's degree in Business Administration, Information Technology, Risk Management, or related field, or the equivalent combination of education, training, and experience.
3+ years of IT work experience in a governance, risk, and compliance management capacity
Strong knowledge of asset management, Windows 11, and MECM (Microsoft Endpoint Configuration Manager).
Strong knowledge of ServiceNow, MyIT, MECM, MacOS, Windows, and Citrix applications.
Strong communication and documentation skills when presenting status reporting, findings, conclusions, and other information to a variety of audiences.
Strong planning and time management skills with the ability to prioritize and execute.
Strong research, analytical, and problem-solving skills using pivot tables and other related tools and reporting.
Experience in leading projects, meeting facilitation, process improvement, Systems Development Life Cycle, and agile methodologies
Experience in supporting and facilitating audits, including progress tracking, status reporting, and the collection of artifacts.
Experience developing action plans and presenting recommendations to management.
Self-starter with a positive attitude and willingness to hit the ground running.
Ability to work independently and in a team environment
Diplomatic in exchanging information and addressing sensitive issues.
Preferred Qualifications
PMP or similar project management certification.
Experience with ITAM and SCCM/MECM data management.
Hours: Monday - Friday, 8:00 am to 4:30 pm EST
System One, and its subsidiaries including Joul, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M-
#LI-
#DI-
Ref: #850-Rockville (ALTA IT)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.