Overview
Remote
On Site
$50 - $65 hourly
Contract - W2
Contract - Temp
Skills
Software Support
Operating Systems
Application Support
Computer Hardware
Project Management
Writing
Documentation
Quick Learner
Customer Service
Requirements Elicitation
System Testing
Communication
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce has a client in Englewood, CO that is seeking a Technical Support Analyst - Revenue Cycle for a 12 month remote role.
Responsibilities:
* Provide support for application systems including troubleshooting, diagnosing issues
* Provide software support to internal customers for applicable operating system and associated subsystems
* Provide system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems
* Manages and sets priorities for maintaining, upgrading and efficiently using applicable software systems
REQUIREMENTS:
* 6 or more years of experience with application support in a hospital or medical related industry required
* 837 and 835 backgrounds experience
* Experience with Epremis, Experian or Optum Assurance
* Knowledge of troubleshooting hardware and software
* Experience working with project life cycle or project management methodologies required
* Excellent writing/documentation and communication skills
* Fast learner, quality consciousness and committed to providing exceptional customer service
* Expert level understanding and comfort leading business and technology partners through a structured deployment and/or implementation life cycle and support model; This includes technical requirement gathering, specification development and creation of design and system test plans
* Advanced understanding of technology projects and concepts as they relate to high level business objectives and ability to present those concepts to both IT and non-IT audiences in concise and an easy-to-understand manner is required
* Advanced oral and written communication skills capable of communicating at executive levels within the organization is required; This includes the ability to present highly technical concepts, solutions, and issues in a manner business leaders can leverage to support their business vision
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client in Englewood, CO that is seeking a Technical Support Analyst - Revenue Cycle for a 12 month remote role.
Responsibilities:
* Provide support for application systems including troubleshooting, diagnosing issues
* Provide software support to internal customers for applicable operating system and associated subsystems
* Provide system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems
* Manages and sets priorities for maintaining, upgrading and efficiently using applicable software systems
REQUIREMENTS:
* 6 or more years of experience with application support in a hospital or medical related industry required
* 837 and 835 backgrounds experience
* Experience with Epremis, Experian or Optum Assurance
* Knowledge of troubleshooting hardware and software
* Experience working with project life cycle or project management methodologies required
* Excellent writing/documentation and communication skills
* Fast learner, quality consciousness and committed to providing exceptional customer service
* Expert level understanding and comfort leading business and technology partners through a structured deployment and/or implementation life cycle and support model; This includes technical requirement gathering, specification development and creation of design and system test plans
* Advanced understanding of technology projects and concepts as they relate to high level business objectives and ability to present those concepts to both IT and non-IT audiences in concise and an easy-to-understand manner is required
* Advanced oral and written communication skills capable of communicating at executive levels within the organization is required; This includes the ability to present highly technical concepts, solutions, and issues in a manner business leaders can leverage to support their business vision
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.