Principal IT Vendor Management Associate

***We are unable to sponsor for this permanent full-time role**

***Position is bonus eligible***

Prestigious Financial Institution is currently seeking a Principal IT Vendor Management Associate. Candidate will be responsible for vendor relationship management, contract and performance governance, financial governance, and administering the organization’s vendor risk management program for vendors within their portfolio and tracking deliverables and obligations for assigned vendors and driving results.

Responsibilities:

Perform and oversee the execution of all vendor management activities.

Ensure vendor partners meet or exceed their defined service agreements, obligations, and other key performance indicators and relationship objectives such that maximizes the value of its vendor contracts.

Develop and maintain, in collaboration with VMO shared services team, positive operational relationships with vendor through consistent VM, regular interaction, and communication to provide for monitoring of vendor deliverables and obligations. Leads governance meetings with Vendors in their respective portfolio.

Ensure vendor partner service offerings continue to meet evolving business needs and priorities.

Collaborate with all levels within to help navigate the vendor management life cycle. Supports, facilitates, or conducts RFP’s. Participates in assigned projects for the VMO team.

Oversees management of vendor relationship and risk management processes for vendors in their portfolio to drive delivery of high-quality vendor management (VM) services outcomes.

Collaborates with other VMO team members to promote continual improvement of VM policies, standards and procedures, and providing advice and sharing knowledge and best practices with respect to the vendor relationship, risk, compliance, financial, and performance management functions.

Support, analyze, and assist in software, internal, and financial audit requests related to vendor and contract management.

Support, analyze, and assist in the preparation and review of the organizations annual operating budget and strategic planning process.

Create effective relationships with key vendors and contract stakeholders, and leaders to provide for monitoring of company and vendor deliverables and obligations.

Ensure vendor service offerings continue to meet evolving business needs and priorities. Ensure a tracker is maintained for any issues and dependencies.

Develop and maintain positive strategic and operational relationships with vendors are established and maintained through consistent VM, regular interaction and communication.

Initiate CSAT surveys for a population of vendors, share and maintain results.

Ensure vendor partners meet or exceed their defined service agreements, obligations, and other key performance indicators and relationship objectives such that 

Qualifications:

5+ yrs relevant vendor management experience

5+ yrs technology procurement

Strong problem-solving and conflict resolution skills in vendor and internal customer relationship environments. Ability to drive results.

Understanding of contractual, commercial and operational working relationships with global service providers, specific to technology, professional services, contingent labor vendors.

Excellent verbal and written communication skills are essential for interacting with vendors and stakeholders.

Ability to build relationships, facilitate and lead meetings.

Proficiency in analyzing data, assessing vendor performance and identifying cost-saving opportunities is crucial.

Strong ability to identify, track, resolve and report issues with vendors and stakeholders.

Ability to work independently, excellent analytical and organizational skills

Proficiency in MS Office, SharePoint, Vendor Governance tools such as Sirion, ERP tools such as Oracle Fusion, Contract Lifecycle Management tools such as Ariba or Coupa

Bachelor’s Degree or equivalent required; Supply Chain Management or Project Management preferred.

Certification in procurement or supplier management such as CPSM, CSMP, CSCP, or CPSD is a plus.