Network Activation & Provisioning Support Analyst || Telecom Device Activation Engineer

Overview

On Site
$40 - $50
Contract - Independent
Contract - W2
100% Travel

Skills

Business Analytics
Agile
Analytical Skill
Billing
Broadband
Conflict Resolution
DHCP
Business Analysis
Cabling
Cisco
API
Collaboration
Communication
Incident Management
Debugging
Defect Analysis
Defect Tracking
Distribution
Facilitation
Intellectual Property
JIRA
MTA
Management Reporting
Network Administration
Quality Assurance
Routers
Scrum
Servers
RADIUS
Set-top Box
Offshoring
POSTMAN
Problem Solving
Project Management
Provisioning
IP
SoapUI
Splunk
Stakeholder Management
Streaming
TFTP
Telecommunications
Test Cases
Test Execution
Test Strategy
Testing
Wireless Communication
Workflow

Job Details

We are seeking a highly skilled Service Activation & Provisioning Engineer to support the provisioning and activation of devices within the cable industry, including cable modems, set-top boxes (STB), IP streaming devices, voice activation equipment, ATA, ONU, SONU, and MTA. The ideal candidate will have hands-on experience with provisioning tools and deep expertise in activation workflows within the telecom and broadband space.

Key Responsibilities:

  • DeviceActivation & Provisioning: Support the provisioning and setup of cable modems, STBs, Wi-Fi routers, IP streaming devices, and voice equipment.
  • Testing & Execution: Draft test strategies and plans, ensuring test cases are uploaded to Octane with traceability established.
  • Defect & Issue Management: Troubleshoot issues during test execution, perform defect triage, and collaborate with development teams to resolveactivation failures.
  • Coordination & Communication: Work closely with Dev, QA, BA, and Architect teams, facilitating collaboration between onshore and offshore teams.
  • Project Management: Participate in daily stand-up and weekly project meetings, ensuring timely progress updates and alignment with project goals.
  • QA Reviews: Validate and review test strategy/plans from offshore teams, incorporating feedback from QA leads and project managers.
  • Reporting: Publish daily test execution reports, capturing critical test metrics and defect analysis.

Required Skills & Tools:

  • Provisioning& Activation Tools:

o Cisco Prime Cable Provisioning

o CSG Biller (Billing & provisioning management)

o Cisco RDU (Regional Distribution Unit)

o TFTP Servers, DHCP Servers, RADIUS Servers

o Splunk (Log monitoring & troubleshooting)

o Postman & SOAP UI (API request testing & debugging)

o Octane & JIRA (Test case management & defect tracking)

  • Technical Expertise:

o Strong understanding of modem/STB activation flow and cable domain provisioning methodologies.

o Hands-on experience with IP streaming devices, voice activation, and broadband network configuration.

o Knowledge of Agile/Scrum development frameworks.

Preferred Qualifications:

  • Experience with large-scale deviceprovisioning projects within a cable or telecom environment.
  • Strong analytical, problem-solving, and debugging skills.
  • Excellent communication and stakeholder management skills.

Ability to coordinate with offshore teams effectively

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.