Overview
On Site
BASED ON EXPERIENCE
Contract - Independent
Contract - W2
Contract - 6+ mo(s)
Skills
Ansible
Venture Capital
Videoconferencing
Management
Splunk
Dashboard
Testing
Reporting
Collaboration
Network
Root Cause Analysis
AV
Audiovisual
Cisco
TAC
WebEx
GitHub
Workflow
Version Control
Job Details
Location: Austin, TX or Elk Grove, IL
Duration: 6 months
Design, develop, and maintain Ansible automation workflows for AV/VC infrastructure.
Create, manage, and enhance Splunk dashboards to monitor device health and service performance.
Assist in RoomOS upgrade cycles, including after-hours validation and post-deployment support.
Perform end-to-end testing of new RoomOS releases and features, report bugs to Cisco, and ensure fixes are implemented.
Collaborate with Cisco TAC to troubleshoot issues, open bugs, and drive enhancement requests.
Test and provide feedback on new AV products and features during pilot/beta phases.
Work directly with field support teams to provide rapid, on-the-fly technical assistance.
Perform network troubleshooting and root cause analysis for AV-related outages; escalate to Cisco when needed via TAC cases.
Webex App, Webex Meetings, Webex Webinar troubleshooting and support.
Contribute to GitHub repositories by validating automation workflows in dev environments, providing structured feedback, and participating in version control and code reviews.
Duration: 6 months
Design, develop, and maintain Ansible automation workflows for AV/VC infrastructure.
Create, manage, and enhance Splunk dashboards to monitor device health and service performance.
Assist in RoomOS upgrade cycles, including after-hours validation and post-deployment support.
Perform end-to-end testing of new RoomOS releases and features, report bugs to Cisco, and ensure fixes are implemented.
Collaborate with Cisco TAC to troubleshoot issues, open bugs, and drive enhancement requests.
Test and provide feedback on new AV products and features during pilot/beta phases.
Work directly with field support teams to provide rapid, on-the-fly technical assistance.
Perform network troubleshooting and root cause analysis for AV-related outages; escalate to Cisco when needed via TAC cases.
Webex App, Webex Meetings, Webex Webinar troubleshooting and support.
Contribute to GitHub repositories by validating automation workflows in dev environments, providing structured feedback, and participating in version control and code reviews.
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