Network Administrator

Job Details:

Title: Network Administrator

Duration: 12 Months with a high possibility of Extension

Location: Tallahassee, FL 32399

Job Duties:

*) Work with the Department's Contract Manager to serve as the primary point of contact to ensure that start-up activities are completed within fourteen (14) days prior to the performance of services. Start-up activities include Department's fingerprint background check and online information security training security requirements.

*) Perform software maintenance on statewide computer systems.

*) Work closely with Department staff and stakeholders to document project business requirements and technical specifications.

*) Provide technical support for troubleshooting issues.

*) Maintain and repair document computer systems and equipment.

*) Provide hands-on leadership for complex activities and projects.

*) Provide resource management for associated activities and projects.

*) Serve as liaison with stakeholders and principal line of communication for technical support.

*) Attend and participate in all assigned meetings.

*) Attend and complete Department-required training.

Experience:

*) Knowledge of Distributed Processing operations, procedures, and equipment

*) Knowledge of problem-solving techniques

*) Knowledge of the HP Service Manage product

*) Knowledge of information security best practices

*) Knowledge of IT Infrastructure Library (ITIL) concepts

*) Experience in configuration and use of Microsoft System Center Configuration Manager, Symantec Endpoint Suite, and mobile device management solutions.

*) Skill in deploying and administering Windows 7 and Windows 10

*) Skill in enterprise deployment solutions for desktop operating systems

*) Skill in the removal of malware and recovery of system data

*) Skill in the administering of Windows scripting techniques

*) Ability to process information logically and solve problems

*) Ability to remotely troubleshoot and resolve technical incidents

*) Ability to develop and conduct classroom computer-based training related to distributed systems components

*) Ability to plan, organize, and coordinate multiple priorities and work assignments

*) Strong communication and collaborative skills

*) Excellent verbal and written communication skills