L2 Logistics Lead

Logistics Coordinator
On-site, Phoenix, AZ - LOCAL CANDIDATES ONLY
(May require trips to Casa Grande, AZ as needed)
4+ month W2 (ONLY) Contract
$25 - $30/hr
Must haves:

• 2+ years of Inventory Management experience
• Extensive knowledge and experience using ServiceNow, JAMF, BigFix, and other device management/service delivery software
• Ability to work in an onsite capacity following Milestone Technologies and Client safety guidelines
• Extensive experience with Windows and macOS, devices 
• Responsive and efficient communication via email, Slack, and Zoom, exhibiting a high level of professionalism

Customer is looking for an IT Logistics Coordinator to manage their end-user device refresh project. The goal is to ensure timely, efficient, and well-communicated refresh activities of out-of-warranty end-user devices out of their Phoenix, AZ office.

Key Responsibilities:
 

• Log and track all Asset Lifecycle Management (ALM) and refresh-related activities within customer’s ServiceNow instance.
• Manage tasks, document communications, and maintain real-time status updates in ServiceNow.
• Conduct weekly inventory monitoring and forecasting are required, with detailed reports on available inventory, assigned vs. unassigned units, and projected inventory needs.
• Manage and ensure user engagement, including outreach, scheduling, and education regarding refresh program.
• Comply with Lucid’s documentation standards for asset records and task closures is required.

• Applicable asset retention (as defined by LUCID)
• Manage overall Device Refresh Execution
• Perform refresh activities at scheduled times.
• Ensure devices are functional and returned devices are logged.
• Support user login and configuration validation.
• Coordinate with designated third-party disposal vendors to ensure assets that have met LUCID’s end-of-life criteria, are disposed of, or destroyed securely with applicable certificate of destruction.

Skills

• HS Diploma or equivalent
• 2+ years of Inventory Management experience
• Extensive knowledge and experience using ServiceNow, JAMF, BigFix, and other device management/service delivery software
• Ability to work in an onsite capacity following Milestone Technologies and    Client safety guidelines
• Extensive understanding of IT equipment, models, and accessories including Windows and macOS, devices
• Responsive and efficient communication via email, Slack, and Zoom, exhibiting a high level of professionalism
   Knowledge of storeroom safety and operations
• Strong verbal and written skills for customer interaction
• Minimum 2 years of imaging, and deployment experience
  management/service delivery software

The estimated pay range for this position is USD $25.00/Hr - USD $30.00/Hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.