Gainsight SME

Hello

This is Prasad from Apex-2000.
We have a job position for Gainsight SME.
The End client is not mentioned Yet.
The Implementing Company is Infosys.
Contract based job.
Remote role

JD:
Gainsight SME resource with experience of implementing lifecycle projects or at least in Gainsight.

We are looking at experience in one or more of the following areas :

Gainsight Admin Configuration: Skilled in object setup, permissions, and user management within the Gainsight platform
Rules Engine: Proficient in building and maintaining Bionic and Custom Rules for data processing and automation
Data Designer: Experienced in creating data sets by merging, transforming, and aggregating data from multiple sources
Journey Orchestrator (JO): Ability to create personalized, automated customer engagement workflows using dynamic content and conditional logic
Scorecards 2.0: Designed health score frameworks with automated and manual measures based on real-time data
Success Plans & Objectives: Developed and implemented success plans with structured objectives, playbooks, and linked tasks
Timeline & Activities: Configured custom activity types and promoted consistent documentation across customer interactions
Report Builder & Dashboards: Built advanced reports and dashboards for CS teams, executives, and cross-functional stakeholders
CRM & Salesforce Integration: Integrated Gainsight with Salesforce and other systems using MDA and data sync best practices
Gainsight PX (highly preferred): Tagged product features, created in-app engagements, and analyzed product usage trends for customer adoption insights.

If you're Interested, Please let me know

Thanks & Regards.
Prasad Zodage
Resource Manager
Apex-2000 Inc.
Office Number: +1 EXT 431
Email:
LinkedIn ID: ;/p>