Salesforce Technical Architect

Overview

Remote
Depends on Experience
Full Time

Skills

Service Cloud
LWC
APEX
Contact Center

Job Details

Salesforce Technical Architect

CTH (3 months)

(Remote - EST)

Please make sure candidates have relevant exp in Contact Center

Key skills :- Service Cloud must, Contact Center, LWC, APEX.

JD:

12-15 years of experience in overall experience. Of this 4+ years at least in Salesforce as Salesforce Architect

Should have worked atleast 6-7 years in Salesforce

Should have experience in communicating with customer stakeholders strong communication skills

Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements.

Good understanding of Salesforce architecture and best practices

Good understanding of Sales cloud and exposure to working on LOS and Underwriting related projects. Knowledge of US lending business/ process is a plus.

Excellent understanding of Out of the box features of Sales and Service Cloud is mandatory.

Should have exposure in managing the releases of various salesforce applications - with deep-dive understanding of packages and change sets.

Should have hands-on experience working with Salesforce API [ Tooling API, Metadata API, Canvas, Rest/ SOAP API ,Bulk API etc.,] and Lightning development.

Well versed with integrations and be able to drive integration discussions of Salesforce with other systems

Preferred- exp with Conga composer, DocuSign , exposure to snowflake C-data integration

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