Overview
Accepts corp to corp applications
Skills
azure
microsoft dynamics 365
genesys
Job Details
Are you passionate about transforming customer experiences through technology? We're seeking an experienced Contact Center Architect to lead the design and delivery of enterprise-scale customer engagement solutions powered by Microsoft Dynamics 365 and the Azure ecosystem.
In this role, you will drive the technical strategy, architecture, and integration of cutting-edge contact center platforms with Microsoft Dynamics, helping clients achieve operational excellence and seamless customer journeys.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.