Overview
On Site
$18 - $19
Contract - Independent
Contract - W2
Contract - 6 Month(s)
Skills
Active Directory
Analytical Skill
Authentication
Break/Fix
Cisco Certifications
Citrix
Communication
Computer Hardware
Computer Networking
Conflict Resolution
DHCP
DNS
Dragon NaturallySpeaking
Epic
ITIL
Identity Management
Linux
Management
Microsoft Office
Microsoft Windows
Multi-factor Authentication
Network
OS X
Operating Systems
Optimization
Organizational Skills
Problem Solving
Remote Access
Routers
Service Desk
Switches
TCP/IP
Technical Support
VMware
Virtual Private Network
Job Details
Hi,
Position: End user Support/Service Desk Support
Location: Boston, MA(Onsite)
Skills
Proficiency in Windows, Linux and/or macOS operating systems.
Experience with Active Directory, Office 365, and other common enterprise applications.
Experience in Citrix, Vmware and VDI
Familiarity with networking concepts (TCP/IP, DNS, DHCP), hardware (routers,
switches) and VPN.
Knowledge of ITIL principles and practices is a plus.
Strong problem-solving and analytical skills
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail
Ability to work in a fast-paced environment and handle multiple priorities
Basic knowledge of EPIC application.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.