Overview
Skills
Job Details
Role: IT Support
Work Location: Richmond, CA (5 days onsite)
Hire Type: 11 Months+ Contract
" Create Laptop workstation Windows OS images with different compliance security hardening requirements for PCN protection Priority rating high Critical BUs and Low Moderate BUs using build process release semiannually updated patched images for all supported Windows versions
" Install customized windows images
" Laptop and AD user access support
" Symantec AV client deployment and monitoring
" Ivanti unified Endpoint Manager for vulnerability security patching
" IRM for OS and Applications installed on the devices
" Hardware troubleshooting for any devices
" Assisting end users with performing Hardware OS updates refreshes for any devices
" Hardware enrolment and provisioning for any devices
" Hardware training for any devices
" Refreshing Updating hardware training materials tutorials workshops etc for any devices
" Monitoring the performance and usage of devices and providing regular reports and feedback to other teams and stakeholders This may include tracking key metrics such as the number of users the types of applications that are being used and any technical issues that arise
" Escalating issues to the appropriate product line team ie network Enterprise Mobility etc
Regards,
Prashant Singh
Sr. Account Manager - Enterprise Business
Net2Source Inc.
Office: 270 Davidson Ave, Suite 704, Somerset, NJ 08873
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