IT Vendor Management Analyst

Hi our direct client is hiring for IT Vendor Management Analyst please go through the below requirement and reply with suitable resumes

IT Vendor Management Analyst
Location: Maplewood or Austin, TX/ Hybrid/ Onsite Tuesday, Wednesday, Thursday.
Skills: IT Vendor Management, Excel, SOW, Contract Agreement
Experience: 8+ yrs.
Duration: 6+ Months

• Client is seeking an IT Vendor Management Analyst to support Professional Services for global impact.
• Minimal work direction needed.
• The role is seeking someone skilled and knowledgeable in contract interpretation and ability to make improvements to Professional Service Contract documents as needed, including SOWs, Amendments, etc.
• Research and analyses basic and complex data surrounding the involved processes and systems and is both capable and comfortable performing manual data entry into different tools, but especially Excel.
• Makes recommendations to improve process and is skilled at developing improvements into procedural documentation. Rely on substantial contractual experience and judgement to accomplish goals.
• Comfortable performing a variety of tasks where there are multiple and changing priorities.
• Engages IT stakeholders in both developing new requirements and checking requirements for renewals to recommend any needed change.

Vendor Relationship Management:

• Serve as a point of contact for IT vendor-related issues and inquiries for Professional Services.
• Facilitate regular and impact point meetings with key vendors for checking performance.

Contract Management:

• Monitor contract renewals and manage the contract lifecycle.
• Work to deliver concise requirements in support of delivering effective agreements.

Performance Monitoring:

• Track key performance indicators (KPIs) and service level agreements (SLAs) for IT vendor services.
• Conduct regular performance reviews and audits to ensure IT vendors meet agreed commitments.
• Address and resolve any performance issues or disputes with vendors.

Collaboration and Communications:

• Work closely with all stakeholders, including IT, Legal, Finance and Procurement teams to collectively develop the best Professional Services agreements for the company.
• Regularly communicate vendor performance and any issues to internal stakeholders.

Continuous improvement:

• Identify missed opportunities within agreements where performance targets in SLAs are not being met. Set an effort to both correct this and ensure contractual penalties are being paid by vendors

Skills

• Proven experience within the IT Professional Services IT Category supporting Contract development and managing a library of contracts, including renewal handling.
• Contract interpretation and drafting / re-drafting ability.
• Experience supporting a portfolio of Renewal Contracts and scheduling renewals with internal stakeholders in advance of term expiration.
• Understanding of the different categories and types of Professional Services Agreements including Managed Capacity, Fixed SOW, Managed Services, Staff Augmentation and Consulting.
• Strong Microsoft Excel skills.
• Prefer at least 5 years of experience in IT Vendor Management, with the listed skillsets herein.
• Excellent communications and interpersonal skills.
• Strong analytical and problem-solving skills.
• Experienced with Vendor Management software and contract lifecycle management tools, preferred.

Education

• Bachelor s degree in IT, Business Administration or a related field, preferred. Candidiates without degree, but having substantial experience will be considered.