Overview
Skills
Job Details
Title- SAP S/4HANA Analyst
Location- Must be local or within a one hour drive Harrisburg, PA
Duration- 6 months
Interview- video
Job Description:
Must come to office on a as needed basis mainly for the critical phases of the project such as requirements gathering, solution confirmation, System Integration testing, UAT, Go-live, and hyper care.
The Unified Back Office Solution (UBOS). UBOS is an advanced back-office system that, when developed and deployed, will allow customers to engage with to address all their business needs, via a multitude of channels (web, mobile app, chatbot, chat, IVR, phone, social media, etc.).
Immediate need for SAP S/4HANA Analyst to perform many functions associated with the implement and support of UBOS. This resource will be needed throughout the UBOS program delivery phase, from design to deployment and post deployment support, plus continued enhancements. The overall engagement is anticipated to be approximately 30-months.
Responsibilities:
- Lead workshops to gather and document requirements for new billing and revenue system to develop an Agile Product Backlog, including Service Blueprints, end-end flow, features, User Stories, Development Tasks, Test Scenarios & Scripts, and RICEFs.
- Lead workshops to introduce new end to end business processes for Order to Cash with new system
- Act as client liaison for all development and testing of all billing user stories through development, System Integration Testing, User Acceptance Testing and Hypercare
- Act as a Subject Matter Expert for all implementation-specific processes and procedures assigned
- Lead the testing of assigned functional systems
- Perform System Integration Testing
- Support User Acceptance Testing
- Create user readiness documentation
- Lead workshops for user training as assigned
- Design and perform integration testing to support business process transformation from legacy systems
- Create business process documentation as required
- Provide SAP-BRIM functional support through hypercare phases post go-live
- Provide root cause analysis and resolution for defects related to system and data issues
- Support business with billing validation analysis to ensure accurate data migration/conversions
- Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
- Lead and participate in project team activities for system work efforts related to enterprise systems.
- Work independently to accomplish the tasks and duties assigned
Requirement | Level | Years Required |
Billing and SAP BRIM on implementation projects of various sizes and subject matters | Required | 8 |
Bachelor s degree in Business Management, Information Systems, or related field | Required | N/A |
SAP-BRIM systems expert specializing in high-volume consumption-based billing and end-to-end implementations | Required | 5 |
Experience with end-to-end Order-to-Cash business process design and implementation | Required | 5 |
Experience leading workshops to document requirements and write functional specifications (SAP-BRIM / FICA projects) | Required | 5 |
Hands-on configuration experience in pricing, rating, billing, and invoicing functions of SAP-BRIM CC, CM, CI | Required | 5 |
Hands-on configuration experience of dunning and collection methodologies in SAP-FICA | Required | 5 |
Automation test process design and configuration for SAP-BRIM implementation | Required | 5 |
Experience with Agile and traditional Waterfall project methodologies | Required | 5 |
Proficiency in Microsoft Office 365 (Teams, Word, Excel, PowerPoint) and Microsoft ADO Testing tools | Required | 5 |
Familiarity with ITIL / ITSM practices and methodologies | Highly Desired | N/A |