Sr. Manager, Media Operations

The Opportunity

With over 267 million paid memberships in over 190 countries, Netflix is the world's leading streaming entertainment service, and is powered by a work culture that focuses on high performance and continuous improvement. This is a great opportunity to shape the future of how we enable the best operational strategy and execution of marketing campaigns, and foster quality and scale, as we continue to grow our slate of global content.

The Role

We are seeking a seasoned media leader with expertise in advertising, social media, vendor management, and talent development. The successful candidate will bring strong leadership and communication skills, deep understanding of the evolving global media industry, and a track record of leading high-performance teams.

This role oversees a team that innovates workflows, maintains quality standards, and builds valuable relationships to drive creative delivery initiatives in digital media. Key partnerships include vendors, Marketing Production teams, Social Marketing, Marketing Technology, Information Security, Engineering, and Operations.

Responsibilities:

• Lead a high-performing global team focused on distribution, paid media launch, and security.
• Develop talent, foster collaboration and ensure effective communication across regions.
• Deliver value by defining clear strategies, roles, responsibilities, while being accountable for results.
• Strategize and implement roadmaps aligned with broader business objectives and manage risk in operations.
• Foster strong relationships with cross functional teams and leadership, aligning on operational targets, budgets, and roadmaps. Own global team budget and reporting.
• Oversee vendor partnerships, billing models, and KPIs, guiding resource allocation at a global level.
• Collaborate with Engineering to define problems and potential solutions.
• Adopt a solution-first approach, guide the team and partners towards value-driven outcomes.
• Model and ensure effective program management by defining goals, communicating milestones, identifying roadblocks, and optimizing processes.
• Develop scalable measurement methodologies and operational frameworks.
• Use data and user insights to make decisions for new and existing work streams.

Qualifications:

• 15+ years of experience in Marketing & Social Media, Ad Operations, Entertainment, Ad Tech, and/or Media Operations across multiple countries with 5+ years of people leadership experience and a proven ability to lead successful global teams.
• Strengths building and motivating diverse teams, defining and implementing strategy, and leading long-term initiatives.
• Deep understanding of the global media landscape, platforms, trends, distribution platforms, DAMs, and security protocols.
• Proven ability to deliver effective media management solutions incorporating tooling, User Experience Testing (UAT), and vendor partnerships.
• Strategic, analytical thinking with a solution-focused mindset.
• Excellent written and verbal communication skills.
• Ability to define success using both qualitative and quantitative methods.
• Constant curiosity to learn new domains, evolve with industry innovations, and improve outcomes.
• Data-driven approach to problem-solving and analysis.
• Advocate, understand and model the company values

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $ 250K - $515K.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.