AV System Specialist II

RESPONSIBILITIES:
Kforce has a client in search of an AV System Specialist in Houston, TX.

Summary:
The AV System Specialist will provides technical and user support for conference rooms, and all AV event support areas. Supported functions include hardware configuration, presentations, video conferences, and customer engagement. They will maintain, improve, support, and fix audio-visual systems and digital signage. The AV System Specialist will possess a thorough knowledge audio video systems. This position will coordinate resources and/or work events, including multimedia presentations and sound reinforcement.

Duties:
* Supports and maintains conference rooms and administrative AV technology
* Evaluates, install, maintain, upgrade, troubleshoot, repair technology equipment, and perform regular maintenance checks - this includes live events, conference rooms, and video teleconference rooms
* Serves as the initial point of contact for reporting and resolving problems in conference rooms
* Develops and edits departmental documentation regarding system specifications and usage
* Documents service requests and problem reports using the department ticketing system
* Coordinates with audiovisual integrators for new and updated systems
* Maintains equipment and parts inventory; ensures proper disposal of equipment
* Meets with users to determine event needs and direct resources
* Stays up-to-date with technology solutions
* Trains staff in the use of technology in conference rooms, and performs all other duties as assigned

REQUIREMENTS:
* Associate's degree; Trade school or equivalent experience
* Experience supporting technology in executive environment (sometimes on a short notice)
* Computer skills as well Microsoft applications
* Knowledge of diagnosis and repairs for computer AV technology
* Basic knowledge of AV systems
* Ability to diagnose software or hardware problems as well as user errors
* Ability to interact with users in a service-oriented manner
* Ability to conduct technology training
* Ability to prioritize tasks, follow policies and procedures, meet deadlines, and ability to handle multiple projects

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.