Overview
Hybrid
Depends on Experience
Contract - W2
Contract - 12 Month(s)
Skills
Production Support
Autosys
Oracle/SQL
Unix/Linux
Scripting
Splunk
Ansible
Flagscape
Automation
Job Details
Title: Production Support Engineer Location: Plano, TX (Hybrid 3 days onsite / 2 days remote)
Duration: 12-month contract (extension up to 18 months)
Interview Mode: 1st Round WebEx | Final WebEx or In-person
Job Description:
Client is seeking an experienced Production Support Engineer to join our client in Plano, TX. The ideal candidate will have strong technical expertise in Autosys, Oracle/SQL, Unix/Linux, Scripting, Splunk, and Ansible, with proven experience in managing production support for critical applications.
Responsibilities:
- Support and monitor Flagscape and related enterprise applications.
- Oversee production AutoSys jobs/schedules, perform troubleshooting, and resolve issues.
- Coordinate production changes across multiple teams (infrastructure, security, and business).
- Perform incident management, issue triage, root cause analysis, and SLA-based resolution.
- Support production releases, business continuity, and disaster recovery activities.
- Create and troubleshoot AutoSys scripts/jobs and support log/configuration management.
- Maintain accurate documentation of support procedures and processes.
Required Skills:
- 5+ years of IT experience in Production/Application Support.
- Hands-on experience with Autosys, Aspera, Oracle/SQL, Unix/Linux scripting, Splunk, and Ansible.
- Strong analytical, troubleshooting, and communication skills.
- Ability to manage priorities, work independently, and meet tight deadlines.
Preferred Skills:
- Automation experience to reduce manual work.
- Financial/Banking domain experience.
- Strong problem-solving, organizational, and teamwork skills.
- Experience in global or cross-functional environments.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.