Site Reliability Engineer

Hi,

Greetings of the day!!

SRE

Location: Overland Park, KS

Key Responsibilities:

• Team Leadership: Leading and mentoring the SRE team, ensuring they have the resources and guidance needed to perform their roles effectively.
• System Design and Architecture: Overseeing the design and architecture of reliable systems, ensuring scalability, fault tolerance, and high availability.
• Incident Management: Coordinating response to incidents, conducting post-mortems, and implementing measures to prevent recurrence.
• Monitoring and Performance: Setting up and maintaining monitoring tools and dashboards to track system performance and detect issues proactively.
• Automation: Developing and promoting automation for repetitive tasks to reduce human error and improve efficiency.
• Collaboration: Working closely with development, operations, and other cross-functional teams to ensure smooth integration and deployment of new features.
• Capacity Planning: Analyzing system capacity and planning for future growth to ensure the infrastructure can handle increased demand.
• SLA/SLO Management: Defining and managing Service Level Agreements (SLAs) and Service Level Objectives (SLOs) to meet business requirements.
• Continuous Improvement: Identifying areas for improvement in system reliability and performance and driving initiatives to address them.
• Documentation: Ensuring proper documentation of systems, processes, and incident responses to maintain knowledge sharing and consistency. Have a good understanding about APIs.

Example Daily Activities:

• Reviewing system performance metrics and addressing any anomalies.
• Leading incident response calls and coordinating with relevant teams.
• Meeting with stakeholders to discuss reliability goals and progress.
• Developing scripts and automation tools for system maintenance tasks.
• Conducting training sessions for team members on best practices.
• Planning and executing system upgrades and infrastructure improvements.

Qualifications

• Team Leadership: Strong ability to mentor and manage teams using collaborative platforms like Jira, Teams, and Confluence.
• System Design and Architecture: Expertise in designing scalable and reliable systems using tools like Kubernetes, Docker, and cloud services (AWS, Azure, Google Cloud Platform). Experience with Kafka, Cassandra, and other infrastructure tools. Familiarity with middleware technologies such as Kafka, APIs, and Microservices architecture.
• Incident Management: Proficiency in managing incidents using tools like PagerDuty, xMatters, alongside conducting effective post-mortems.
• Monitoring and Analytics: Experience with monitoring tools such as Splunk, AppDynamics, Grafana, Prometheus, etc for proactive issue detection.
• Automation: Skilled in using automation tools like Terraform, Ansible, and scripting languages (Python, Bash, ShellScript) to streamline workflows.
• Capacity Planning: Familiarity with performance analysis and forecasting tools to ensure infrastructure scalability.
• SLA/SLO Management: Defining and tracking reliability goals using SRE best practices and tools like ServiceNow.
• Continuous Improvement: Ability to assess system reliability with tools like ELK Stack (Elasticsearch, Logstash, Kibana) and implement enhancements.