Sr. Business Analyst

Acts as a liaison between the IT organization and the business partner. Analyze business issues, define requirements, create screen designs, and recommend automated system controls and protocols to solve organizational information issues.

Acts as a liaison between the IT organization and the business partner. Analyze business issues, define requirements, create screen designs, and recommend automated system controls and protocols to solve organizational information issues. Determine operational objectives, gather information, and evaluate output requirements and formats. Work closely with end users to analyze, define, model, and document systems requirements. Identify project milestones, phases, and elements, and keep team within timeline and budget. Construct workflow charts and diagrams, study system capabilities, and write specifications. Develop organizational change management framework and conduct user acceptance testing. Creates and maintains end-user documentation (e.g., user guides, process flow charts, training materials) and deliver training. This position may require 10% travel to meet with stakeholders.

Works on multiple projects/applications as a project team member. Considered a subject matter expert for several projects/applications. Works on projects of moderate to high complexity within one or more development environments. The Senior BA works with both software developers and business customers to ensure that the business needs are being met by the systems being built, changed, enhanced or purchased.

Responsible for identifying and communicating business needs for multiple/complex software solutions by translating these needs into functional and non-functional requirements used by software developers, usually in the form of a formal requirements document.

Responsible for the elicitation, analysis and documentation of multiple customers' business requirements for assigned projects/applications.

Responsibilities include, but may not be limited to, the following:

o Participates in and facilitates customer meetings as well as project team meetings.

o Participates in project team meetings during all phases of the Software Development Lifecycle (SDLC).

o Serves as a liaison between the business partners and the development team in order to provide technical solutions to meet user needs.

o Utilizes requirements elicitation techniques, such as facilitated sessions, workshops, interviews and shadowing to elicit requirements from customers, users and stakeholders.

o Develops, writes and communicates business and functional requirements and produces requirements documentation, which includes use case narratives, use case diagrams, functional and non-functional requirements. Ensures that resulting business requirements are thorough and accurate.

o Creates and maintains Screen Designs, User Story Maps and Process Flow diagrams in Lucidchart

o Creates and maintains User Stories in JIRA

Ability to work in the office 5 days each week. (This is not a telework position).

Performs all other duties as assigned.

Oral and written communication skills

Interpersonal, consultive and facilitation skills

Critical Analysis Skills

Problem Solving Skills

Technical Awareness of the project

Management and Leadership Skills

Knowledge of the business area that they support, including a solid understanding of the customer s existing business processes and how new technology might support, change or enhance those processes.

Bachelor's degree in computer science or information systems or proven equivalent work experience, AND three (3) years of systems analysis and/or business analysis experience, AND two (2) or more years experience in: advanced level use, evaluation and implementation of appropriate tools for requirements elicitation and documentation, integration, and user acceptance testing, AND advanced knowledge of requirements elicitation techniques, business modeling and use case design concepts, information systems and software development life cycles.

OR

(Preference will be given to candidates who, demonstrate some or all of the following skills/experience):

Experience working in state or local government, specifically in roles dealing with the Georgia Criminal Justice System

Advanced level experience in software development methodologies, like Agile, Scrum and Waterfall

Project management certification (PMP) through the Project Management Institute/ITIL foundational certification

Experience with LucidChart

Experience with JIRA