D365 Business Analyst

The D365 Business Analyst is a techno-functional member of the IT- Business Applications team and
is responsible for supporting the analysis, design, development, and implementation of business
systems and processes. This role involves working closely with various departments to understand
their needs and translate them into technical requirements. This position will assist in the
development and maintenance of system documentation and provide support for system users.

What You'll Be Doing

Provide support to D365 Finance and Operations business end users
Triaging and troubleshooting standard break fix issues, with special care and attention to
detail during financial month end close periods
Analyze Business Requirements: Collaborate with stakeholders to gather and document
business requirements for new systems or enhancements to existing systems.
System Design and Implementation: Assist in the design, development, testing, and
implementation of business systems functionality, ensuring they meet the specified
requirements.
Provide support to system users, including troubleshooting issues and conducting training
sessions to ensure effective use of the systems.
Develop and maintain comprehensive system documentation, including user manuals,
process flows, and technical specifications.
Maintain user access in accordance with SOX compliant segregation of duties

Monitor system alerts and daily audit reports, providing troubleshooting support as needed.
Maintain a high-level understanding of D365 system integrations to assist with
troubleshooting.
Continuous Improvement: Identify opportunities for process improvements and system
enhancements to increase efficiency and effectiveness.

This position is located out of the Charlotte, NC (Uptown Area) Office or Chicago, IL Area
We d Love To Hear From You If

Educational Background: Bachelor s degree in Business Administration, Information
Systems, or a related field.
1-2 years of application support or analyst type of role in a professional setting
Business Skills: Familiarity with business processes primarily in financial functions,
accounting, accounts payables/receivables, treasury, and capital and asset management
Technical Skills: Basic understanding of business systems and software applications.
Familiarity with SQL, Debugging and object oriented programming preferred (X++ is a plus)
ERP systems experience is a must: Microsoft Dynamics 365 is strongly preferred
Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret
complex data and translate it into actionable insights.
Communication Skills: Excellent verbal and written communication skills, with the ability to
effectively communicate technical information to non-technical stakeholders.
Attention to Detail: High level of accuracy and attention to detail in all aspects of work.