Overview
Skills
Job Details
GyanSys is looking for a ITOM/CMDB Engineer for its direct client in Santa Clara, CA
Job Description:
The ITOM/CMDB Engineer is responsible for the design, implementation, management, and optimization of IT Operations Management (ITOM) processes and the Configuration Management Database (CMDB), typically on platforms like ServiceNow
- Lead CMDB architecture and build standardized data models (e.g., CSDM) in ServiceNow
- Maintain accuracy, integrity, and completeness of CMDB data; audit configuration items (CIs) and remediate gaps
- Design, implement, and support integrations between CMDB and other IT/enterprise systems.
- Develop and implement automated workflows for ITOM (Discovery, Event Mgmt, Orchestration, Service Mapping).
About GyanSys
GyanSys is a leading global system integrator company supporting enterprise customers worldwide. We specialize in solutions implementations, managed services, and data analytics spanning SAP, Salesforce, Microsoft, and other prime enterprise platforms. Using a mature blended delivery model with over 3,000 consultants, we support over 350 enterprise customers across the Americas, Europe, and APAC.