ITOM/CMDB Engineer

  • Santa Clara, CA
  • Posted 5 hours ago | Updated 5 hours ago

Overview

On Site
Depends on Experience
Contract - Independent
Contract - W2

Skills

Configuration Management Database
Orchestration
Mapping
Auditing

Job Details

GyanSys is looking for a ITOM/CMDB Engineer for its direct client in Santa Clara, CA

Job Description:

The ITOM/CMDB Engineer is responsible for the design, implementation, management, and optimization of IT Operations Management (ITOM) processes and the Configuration Management Database (CMDB), typically on platforms like ServiceNow

  • Lead CMDB architecture and build standardized data models (e.g., CSDM) in ServiceNow
  • Maintain accuracy, integrity, and completeness of CMDB data; audit configuration items (CIs) and remediate gaps
  • Design, implement, and support integrations between CMDB and other IT/enterprise systems.
  • Develop and implement automated workflows for ITOM (Discovery, Event Mgmt, Orchestration, Service Mapping).


About GyanSys

GyanSys is a leading global system integrator company supporting enterprise customers worldwide. We specialize in solutions implementations, managed services, and data analytics spanning SAP, Salesforce, Microsoft, and other prime enterprise platforms. Using a mature blended delivery model with over 3,000 consultants, we support over 350 enterprise customers across the Americas, Europe, and APAC.

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