Overview
On Site
Depends on Experience
Contract - Independent
Contract - W2
Skills
laptop
desktop
Job Details
JD:
Technical Skills:
- Perform detailed failure analysis on returned PC units (laptops, desktops, or workstations) to isolate root causes at the component and system level.
- Use diagnostic tools, oscilloscopes, logic analyzers, and thermal imaging to troubleshoot electrical, mechanical, and firmware-related issues.
- Partner with HP design, manufacturing, and supplier engineering teams to validate corrective actions and prevent recurrence of systemic failures.
- Analyze field return data and quality metrics to identify trends and proactively address reliability concerns.
- Create clear technical reports and RCA documentation summarizing findings, containment actions, and recommendations.
- Maintain lab infrastructure, test benches, and ensure safe operations.
Education and Experience Required:
- 3 7 years of experience in PC failure analysis, hardware validation, or reliability engineering.
- Solid understanding of motherboard design, component-level diagnostics, BIOS, and peripheral interfaces (USB, PCIe, SATA, etc.).
- Experience using debug tools such as multimeters, oscilloscopes, and logic analyzers.
- Familiarity with FA methodologies and structured problem-solving techniques.
- Knowledge of thermal and mechanical failure modes in PC assemblies (e.g., solder joint fatigue, connector wear, fan failure).
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