Job Description:

We are seeking a highly skilled Technical Lead to drive the technical direction of our engineering initiatives, with a strong focus on hands-on coding, architectural design, code quality, system troubleshooting, and observability using Monitoring. This role is ideal for a technology expert who excels in solving complex problems, optimizing system performance, and ensuring robust monitoring and alerting practices. You will work closely with cross-functional teams to build scalable, cloud-agnostic solutions, with a strong preference for AWS-based architectures.

Roles & Responsibilities:

Technical Leadership & Engineering Excellence

• Architect and implement scalable, high-performance solutions for web and mobile platforms using React, Node.js.
• Lead by example through hands-on development, ensuring adherence to coding standards and best practices.
• Conduct detailed code reviews, provide technical mentorship, and guide the team in resolving complex issues.
• Drive troubleshooting efforts across the stack, ensuring timely resolution of production and development issues.
• Promote and enforce CI/CD pipelines, automated testing, and DevOps practices to enhance delivery efficiency

Cloud Strategy & Infrastructure

• Design and implement cloud-agnostic solutions, with a strong preference for AWSas the primary cloud provider.
• Guide the team in leveraging AWS services effectively for scalability, performance, and cost optimization.
• Ensure infrastructure is resilient, secure, and aligned with modern cloud-native principles.

Observability & Monitoring

• Lead the implementation of a comprehensive observability strategyusing New Relic or equivalent platforms.
• Define and enforce standards for monitoring, alerting, and logging, ensuring full visibility into application health and performance.
• Guide the team in integrating custom metrics, dashboards, and alertsto proactively detect and resolve issues.
• Continuously evaluate and improve observability practices to support high availability and rapid incident response.
• Collaborate with SRE and DevOps teams to enhance system reliability, uptime, and incident response processes

Architecture & Technical Strategy

• Provide architectural direction for scalable, maintainable, and secure systems.
• Drive adoption of modern application and data architectures aligned with business and product goals.
• Ensure systems are designed with performance, fault tolerance, and extensibility in mind.

Cross-Functional Collaboration

• Collaborate with Product, Business, and Analytics teams to translate requirements into robust technical solutions.
• Work with globally distributed teams to ensure seamless integration and delivery across time zones.
• Align engineering efforts with business priorities while maintaining technical excellence.
• Coordinate effectively across multiple time zonesand locations, ensuring smooth collaboration and communication.

Required Qualifications & Skills:

Experience:

• Bachelor s or master s degree in computer science, Engineering, or a related field.
• 5+ years of experience in software engineering, with 3+ years in a leadership role.
• Proven experience with:

• React, React Native, Node.jsfor enterprise web and mobile development.
• Cloud platforms (Preferred AWS) and cloud-agnostic deployment strategies.
• New Relicor similar observability platforms
  • Strong understanding of performance tuning, scalability, and system design in a retail or enterprise context.
  • Experience managing distributed teams and working in Agile environments.

Preferred Qualifications:

• Proven experience leading cross-functional teams in the development of web applications (React, Node.js) and mobile applications (React Native, Android/Kotlin).
• Strong understanding of frontend and backend architecture, performance optimization, and responsive design principles.
• Experience managing full application lifecycles from planning and development to deployment and post-release support.
• Familiarity with retail systems and back-office platforms such as POS, Mobile devices, or inventory management tools.
• Familiarity with CI/CD pipelines, automated testing, and DevOps practices for mobile and web platforms.
• Demonstrated ability to mentor engineers, conduct code reviews, and foster a high-performance engineering culture.
• Excellent communication and collaboration skills, with the ability to work effectively across product, design, and business teams.
• Experience working in Agile/Scrum environments, with a strong focus on iterative delivery and continuous improvement.