Senior Software QA Engineer

Job Summary
We are seeking a skilled and detail-oriented Senior Software QA Engineer with hands-on experience in software testing. The ideal candidate will have 5+ years of experience in software quality assurance, with a preference for those who have worked in the retail industry. This role requires working on-site at our Irving, Texas location, collaborating with vendors, customers, project and program managers, and the QA manager.

The QA Engineer will be responsible for manual testing. The role involves working in an Agile environment, ensuring the highest software quality standards, managing defects, and improving testing processes. Strong communication and basic management skills are required to coordinate effectively with internal teams and external partners.
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Key Responsibilities
- Design, develop, and execute test plans and test cases based on software requirements.
- Perform functional, regression, system, and integration testing for software applications.
- Identify, document, and track software defects using industry-standard tools.
- Collaborate closely with development teams, product managers, vendors, and customers to resolve issues and ensure product quality.
- Work in an Agile/Scrum environment, actively participating in sprint planning and reviews.
- Assist in maintaining test environments, test data, and testing tools.
- Support test automation efforts where applicable (automation experience is an advantage but not a must).
- Perform API testing, database validation, and ensure compliance with best testing practices.
- Communicate test progress, results, and risks to project stakeholders and management.
- Ensure adherence to QA processes, industry standards, and company best practices.
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Required Qualifications & Skills
- 5+ years of hands-on experience in Software Quality Assurance.
- Experience in the Retail industry, specifically within the CFR domain, focusing on Fuel POS and OPT technologies, as well as testing applications related to retail operations

- Experience in both manual testing and understanding of automation concepts.
- Proficiency in using QA tools such as PractiTest, Jira, HP - ALM, or similar.
- Knowledge of XML, API testing (REST, SOAP), and SQL/NoSQL databases.
- Experience working in Agile methodologies (Scrum, Kanban).
- Strong defect management, troubleshooting, and root cause analysis skills.
- Proficiency in Microsoft Excel for test reporting and data analysis.
- Cloud experience (AWS, Azure, Google Cloud Platform) is an advantage but not mandatory.
- Basic management skills, including coordination with multiple stakeholders.
- Excellent communication skills to work effectively with vendors, customers, and internal teams.

Equal Opportunity Employer:
We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law