Oracle Fusion PLM Service Engineer @ Austin, TX OR Fremont, CA (Onsite)

  • Austin, TX
  • Posted 9 hours ago | Updated 9 hours ago

Overview

On Site
Full Time

Skills

Physical Layer
Product Development
Pure Data
Integration Testing
ROOT
Oracle Fusion
Customization
Post-production
Management
Oracle Cloud
Plant Lifecycle Management
Product Lifecycle Management
PDH
API
Test Methods
Testing
Oracle
Agile
Data Migration
Conflict Resolution
Problem Solving
Communication

Job Details

We are seeking a skilled professional to manage our Oracle Product Lifecycle Management module.

Job description:

  • Provide L1 support for Oracle Cloud PLM-Product Development (PD) / Product Data Hub (PDH).
  • Hand-on experience with Oracle Fusion product life cycle configurations, and customization management and support.
  • Perform API integration testing, configuring Oracle PDH application components.
  • Deliver post-production support/hypercare service.
  • Create custom reports using Oracle tools.
  • Perform Root causes analysis on recurring issues.
  • Execute Agile data migration processes.
  • Conduct quarterly configuration and patch validations/testing.
  • Analyze and prioritize support requests involving Oracle Fusion product life cycle configurations and customizations issues.
  • Perform initial assessment and customization component failures.
  • Coordinate post-production support/Hypercare requests.
  • Triage issues related to custom reports using oracle tools.
  • Manage incidents tickets for Agile data migration challenges.
  • Track and prioritize quarterly configuration and patch validations/testing requests.

Requirements:

  • 5+ experience with Oracle Cloud PLM solutions.
  • Strong understanding of product lifecycle management principles.
  • Proficiency in Oracle PDH application configurations.
  • Knowledge of API integration and testing methodologies (patch testing).
  • Experience with custom reports development using oracle tools.
  • Background in Agile data migration techniques.
  • Ability to validate and test system configuration and patches.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication abilities with both technical and business stakeholders.
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