Sr. Manager, IT Development

Job Description

Your Role

The Application Services team plays a critical role in enhancing customer and technical collaboration while delivering all application development through a Platform and Technology Product Operation Model. The Sr Manager will report to the IT Director, Solution & Delivery Lead. In this role you ensure successful delivery of engineering outcomes across platform or technology product teams but coordinating technical scope, timelines, and team velocity. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Responsibilities

Your Work

In this role, you will:

• Manage staffing, including recruiting and hiring new team members as needed, based on assessments of the talent of the existing team's talent and the labor needs
• Be responsible for overall implementation of departmental goals and objectives
• Manage control of activities such as systems design and analysis, applications and systems programming, database management, network systems, telecommunications, and data processing operations
• Be responsible for building and growing talent; support your team through encouragement and by example
• Implement strategic direction for the project, business unit or function as part of senior management team
• Owns end-to-end delivery status, ensuring transparency, accountability, and timely updates across stakeholders
• Collaborates closely with external vendors, as well as internal product and engineering leads to coordinate and manage delivery when third-party solutions are part of the implementation
• Collaborate with Product and Engineering Leads to scope, prioritize, and sequence work
• Remove blockers and ensure delivery stays aligned with roadmaps and business outcomes
• Monitor KPIs and delivery metrics; recommend adjustments as needed

Qualifications

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience
• Requires at least 10-year prior relevant experience, including 4 years of management experience
• Requires strong understanding of Agile delivery models and backlog management
• Requires ability to manage multiple complex workstreams and successfully interact with all levels of management
• Requires understanding of advanced management approaches such as work scheduling for internal & external resources, prioritizing across competing requests, budget management and oversight, coaching & mentoring direct reports, risk management, and delegation
• Requires excellent verbal / written communication, collaboration, analytical and presentation skills
• Desired experience with AI/ML concepts and tools
• Desired expertise in best-practices process improvement or project management processes

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About the Team

About Stellarus and the Ascendiun Family of Companies

Stellarus, launched in January 2025, is designed to scale innovative healthcare solutions that support customers in creating a health care experience deserving of their family, friends, and neighbors.

Stellarus is part of a family of organizations that is overseen by a nonprofit corporate entity named Ascendiun. The Ascendiun Family of Companies also includes Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan and Altais, a clinical services company.

Stellarus' vision is to empower its customers to create a healthcare experience that is worthy of their family, friends, and neighbors. Stellarus' objective is to offer innovative, modern, scalable solutions that challenge the health care status quo. This very closely aligns with Blue Shield of California's vision by using innovation to improve quality, affordability, and experience for members.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Our Values:

At Stellarus, our core values of agility, trust, drive, courage and service shape our approach to developing innovative product offerings.

Our Workplace Model:

At Stellarus and the Ascendiun Family of Companies, we believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose - whether working in the office or through a hybrid approach - by providing clear expectations while respecting the diverse needs of our workforce.

Two Ways of Working:

• Hybrid (Default): Work from a business unit-approved office at least two (2) times per month (for roles below Director-level) or once per week (for Director-level roles and above).Exceptions:

o Member-facing and approved out-of-state roles remain remote.

o Employees living more than 50 miles from their assigned offices are expected to work with their managers on a plan for periodic office visits.

o For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

• On-Site: Work from a business unit-approved office an average of four (4) or more days a week.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.