Technical Support - GA LOCALS, ON-SITE

• Working knowledge with active directory, DNS, and DHCP
• Experience with troubleshooting network connectivity issues in both LAN and WAN environments
• Experience imaging and deploying laptops
• Experience providing desktop/laptop computer hardware support
• Setup and install computers for New Hire On-Boarding’s and Off-Boarding’s
• Experience supporting remote workers and troubleshooting VPN and remote technology issues
• Experience with Bitlocker encryption, antivirus, and malware/spyware removal software
• Proficiency in Microsoft Office 365 (Enterprise) applications.
• Expertise in Windows Server 2016 and above.
• Working knowledge of VMware ESXi and vSphere, preferred
• Working knowledge with Palo Alto Firewalls, preferred
• Working knowledge with Mitel Telephony System, preferred