Sr. Application Administrator

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As a Sr. Application Administrator, you will be responsible for the seamless operation and continuous improvement of our client's application infrastructure. You will work closely with cross-functional teams to troubleshoot issues, implement upgrades, and ensure the reliability and performance of the applications. Your expertise and strategic thinking will be instrumental in driving innovation and enhancing the user experience.
Key Responsibilities:
- Administer and maintain enterprise-level application systems, including databases, middleware, and user interfaces
- Proactively monitor system performance, identify bottlenecks, and implement optimizations
- Collaborate with development teams to test and deploy application updates and patches
- Develop and document standard operating procedures for application management
- Provide technical support and training to end-users, ensuring their efficient and effective use of the applications
- Analyze usage data and user feedback to identify opportunities for improvement
- Participate in project planning and implementation, contributing your application expertise
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 5+ years of experience as a Sr. Application Administrator or similar role
- Proficient in administering and troubleshooting enterprise-level application systems
- Strong problem-solving and analytical skills, with the ability to identify and resolve complex issues
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
- Familiarity with government regulations and compliance requirements
- Certifications in relevant application administration or IT service management frameworks (e.g., ITIL, TOGAF) are preferred