Infusion Services Pharmacy Technician

Job#: 2079491

Job Description:

General Support and Professional Conduct Carry out additional duties as needed Keep workspace orderly and tidy Offer technician support across different pharmacy functions when necessary Exhibit professionalism through timeliness, appearance, and courteous behavior Comply with all HIPAA standards Answer phones and engage customers with high-quality service Step into various roles based on staffing demands Provide coverage as a float technician when assigned Available to work during weekends, holidays, or on-call shifts per scheduling requirements Give constructive peer feedback during reviews Share important updates with care team members (e.g., scheduling, prior authorizations, backordered items, audits) Follow organizational policies and all relevant regulations and accreditation standards Take initiative and hold oneself and peers accountable for shift outcomes

Advanced Technician Roles Maintain certification for tech-verification responsibilities (if applicable by site) Lead or manage multiple departmental initiatives, such as:

• Overseeing automated systems or tech-related workflows
• Managing product recall processes
• Serving as a trainer for technician competency programs
• Acting as a certified N95 mask fit tester and scheduling annual assessments
• Coordinating activities like quality assurance checks, expiration audits, sterile technique testing, and cleaning routines
• Assisting with updates to training guides or standard operating procedures
• Tracking call response trends and service benchmarks Resolve complex service issues efficiently Provide hands-on training to new hires or students and supply verbal/written feedback Serve as a preceptor and contribute to student evaluations Regularly collect patient medication histories and ensure proper documentation Participate in controlled substance monitoring and compliance procedures

Patient Interaction and Service Welcome customers as they arrive at the pharmacy Offer accurate estimates for prescription wait times Regularly check waiting areas to maintain timely service Notify patients of delays in medication delivery and explain the reason Direct patients to medication assistance programs when needed Answer calls professionally, following all standards Monitor and return voicemail messages promptly Properly categorize and label incoming faxed documents

Automation and Technology Oversight Operate pharmacy tech systems per guidelines Resolve technical discrepancies in a timely manner Communicate medication shortages to team members promptly Complete designated cycle counts and shelf-life checks on schedule Help maintain system hardware/software for optimal performance Inpatient responsibilities:

• Refill and monitor stock levels in automated medication dispensing units
• Use the controlled substance machine and maintain accurate logs

Supply and Inventory Management Restock areas using first-expired-first-out (FEFO) practices Follow PAR level targets when replenishing inventory Request needed items from buyers Receive, unpack, and organize deliveries Perform regular cycle counts and update expiration tracking Report inventory issues or order discrepancies quickly Take ownership of inventory for assigned area(s): generate orders, manage backstock, and organize restocking efforts Fulfill floor stock requests for clinical areas when applicable

Sterile Compounding Operations Prepare IV admixtures and other sterile products per USP and standards under pharmacist direction Remain current on annual aseptic technique validations, including glove fingertip and media fill tests Maintain sterility within the cleanroom environment by adhering to all procedural and documentation requirements Use automated compounding systems or barcode verification systems as part of workflow Use biological safety cabinets and observe all safety protocols when handling hazardous or chemotherapy drugs Keep required logs up to date in designated systems like PharmacyKeeper or QuickBase

Medication Preparation and Distribution Accurately fill and label medication prescriptions Deliver medications quickly to appropriate areas Use BSCs for preparation of hazardous or enteral medications when needed Return unused or unclaimed prescriptions and ensure proper crediting Operate automated dispensing and packaging tools (carousel, robots, Parata, Eyecon, Fillmaster) Complete documentation in systems like PharmacyKeeper or internal databases For inpatient settings:

• Manage unit dose cart fills and exchanges
• Prepare non-standard dosages by compounding medications when needed

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.